Hello David,

We are running version 4.5 and really like the addition of the WYSIWYG editor. We are having an issue when users paste base64 images when creating a new ticket. It shows in the editor on their side but does not show up in the Admin Portal after the ticket has been submitted. The image does show up in the email notification we receive but the ticket is blank in the Admin Portal if they only paste a screenshot. This does not happen with ticket replies. Please advise what we can do to fix this.

Thanks!

Mike