Powerful PHP support ticket system. Features include opening tickets by email or API, custom fields, accounts, standard responses, attachments, custom statuses and priority types, internal mailbox, dispute system so more than 1 person can view the same ticket and much more.
Say goodbye to per agent fees and subscriptions with this popular helpdesk system and keep your customers happy with fast, efficient support. Give it a try today.
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Friendly product support directly from the developers. We know our products better than anyone else. We do not outsource support.
All our scripts offer a responsive design for small screens so you can manage your installations from anywhere.
All our scripts are self hosted, it is not a subscription service or SaaS. Host on your own servers for piece of mind and security.
All commercial script upgrades are a perpetual licence. You only pay once regardless of future upgrades. White label also available.
All free versions of our scripts remain free with no ads, advertising or pop up purchase reminders. Use them as long as you like.
All our scripts are custom built from scratch using the latest technology. We don't have plugin based systems that could be targets for hackers.
Buying this software was the best investment that I made this year, because I have tried to go above and beyond in customising it to fit my needs, whi ..... (View More)
Just downloaded the free support ticket program and have immediately bought the paid version. This program is simple to install and fantastic to use. ..... (View More)
It is complete, easy to use, and is designed for simplicity. It offers features we won't use but it is nice they are there for future needs. The wal ..... (View More)
I must record my congratulations to you on producing such a magnificent piece of software. Although it is very comprehensive and powerful offering cou ..... (View More)
If you have a testimonial you would like to send us, please contact us.
Posted on: 4 Feb 2026
Posted on: 21 Jan 2026
Posted on: 4 Feb 2025
We have been online now for over 25 years. We were formerly Maian Script World, but in 2021 rebranded as Maian Media. We try to provide useful self hosted website solutions. We hope you like our work.
If you require any help or assistance, please see our support options.