Powerful PHP support ticket system. Features include opening tickets by email or API, custom fields, accounts, standard responses, attachments, custom statuses and priority types, internal mailbox, dispute system so more than 1 person can view the same ticket and much more.
Say goodbye to per agent fees and subscriptions with this popular helpdesk system and keep your customers happy with fast, efficient support. Give it a try today.
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Friendly product support directly from the developers. We know our products better than anyone else. We do not outsource support.
All our scripts offer a responsive design for small screens so you can manage your installations from anywhere.
All our scripts are self hosted, it is not a subscription service or SaaS. Host on your own servers for piece of mind and security.
All commercial script upgrades are a perpetual licence. You only pay once regardless of future upgrades. White label also available.
All free versions of our scripts remain free with no ads, advertising or pop up purchase reminders. Use them as long as you like.
All our scripts are custom built from scratch using the latest technology. We don't have plugin based systems that could be targets for hackers.
I am very happy with the framework you are providing. It's light, fast and very easy to modify. Congratulations on an amazing product!. ..... (View More)
After trying numerous free support ticket programs, I came across Maian Support. Compared to the rest that I tried this one not only looks more profe ..... (View More)
Maian Music software is most excellent. Thank you David! As a coder myself, I am totally impressed with the professional quality of the design of th ..... (View More)
I have really respected the Maian Help Desk system after one of our IT staff researched and recommended it in 2015. We have been using it ever since, ..... (View More)
If you have a testimonial you would like to send us, please contact us.
Posted on: 9 Mar 2026
Posted on: 8 Mar 2026
Posted on: 22 Feb 2026
We have been online now for over 25 years. We were formerly Maian Script World, but in 2021 rebranded as Maian Media. We try to provide useful self hosted website solutions. We hope you like our work.
If you require any help or assistance, please see our support options.