MAIAN MEDIA

So ... I just noticed the following bug.

Say I run a solo ad and I get 50 optins.  Then I get another solo ad, with the same vendor, promoting a different product.

If someone that is already in one campaign, tried to optin into another campaign... the system is not actually adding that user into the campaign... so it becomes a wasted click.

Gotcha.  Here's the catch though - I have NO CLUE where to look or what to look for.  If I get a support plan ... can you track it down for me.  The same problem has now occurred within GoDaddy and Bluehost ... and I have less than 500 subscribers (305 to be exact).  I really need this fixed.  Can you help me out?

LEt me show you an example of the problem this is causing.  Each time I wipe the cron job ... it picks up a batch of people that it has already sent a message to, and sends it again.  Check this out.

[img=FluxBB bbcode q33yuu]https://prnt.sc/q33yuu[/img]
[img=FluxBB bbcode q343i5]https://prnt.sc/q343i5[/img]

I'm surprised they haven't unsubscribed.

Anyhow... please advise as to what my next step is...

Well... unfortunately I am not that good at understanding them, so I shared the link in the previous post hoping for some help.

As far as I can tell, (name has been redacted) it was doing the run, and quite in the middle of it, it stopped working.  Below is an excerpt from the follow-up-messages.log

= = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = =

Logged: 23 November 2019 @ 13:21:03
Action/Info: Preparing to send follow up message to **** *****  (***@****)

= = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = =

Logged: 23 November 2019 @ 13:25:02
Action/Info: System waiting for previous cron job to complete

= = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = =

There are no broadcast messages going out.  There are no messages from bounce handlers.  There are no General Errors, Fatal Errors, or MySQLi Errors.  Everything looks like its working... except it isn't... so I check the cache file, and sure enough, some guy is stuck there.  I kill it... and everything starts to work again, until the next batch of messages goes out.

If you tell me what I should be looking for, I will be happy to try it out.

EDIT ********
I dont know if it means anything ... but I just went to check it... and again, a stuck cron job.  Out of curiosity I went into the log file to see when it got stuck
and coincidentally it is with the exact same user it got stuck ith on the entry above, 2 days ago.

Hey David.

I am having to log in twice a day onto phpMyAdmin to clear the cache on a brand new installation.
My original website, Limitless Life Club's autoresponder essentially stopped working - I would have to login in during each run to clear the cache file.

So I got fed up and just made a brand new installation on a new site I am working on.  Its only been on for about 3 months... and the exact same thing happened.  I don't know what to do.  Here is access to the Log File of today's incident.

https://drive.google.com/open?id=1vY6qUOrA-jCIV6YedVuf2y_4qe9JXdxY

Every morning when I check to see the log file, it says waiting for previous cron job to complete, and when I go here...

Thanks in advance for your help.

I would be happy to post any useful messages, if you can point me to where they are.  The only one I understand is on follow up messages log when it says:

Logged: 23 October 2019 @ 21:12:05
Action/Info: System waiting for previous cron job to complete

I know its very vague ... but if you can point me in the right direction, I would appreciate it.

Hello.  Ever since the first time cron jobs got stuck.... im having to do this on every run.  I suspect something is wrong with my settings.  How can i correct this?

Hi!  Sorry if I sounded a bit desperate... I kind of was!
Clearing out the cache did it.... IMMEDIATELY the messages started going out.  THANK YOU.

I was wondering if you would be open to a couple of suggestions?

* an Automation Workflow that allows users to automatically move to another campaign once they have received ALL messages in the group.
* the ability to create a "custom" page with a "validation link" for double opt-ins.
* In Send Frequency, it would be AWESOME if you could pick a DAY of the week, and a repetition interval
       - In other words, it would be AWESOME if I could create a message that I could program to go on FRIDAYs every 2 weeks! 

As always, thank you for the GREAT software!

Hi, anyone here?
Cron Jobs not running since Sep 26.
Go Daddy Support is Stumped.

Help?

Follow Ups and Broadcasts arent going out.  Cron was flushed by go daddy... but problem persists.  Help?

Hello!

I just noticed that the system stopped working.  This is what the logs say,

In Follow Up Messages Log:
<div style="background:#ff9999"><p style="padding:10px;color:#fff">A fatal error has occurred. For more details please view "logs/fatal-errors.log".</div>

In General Errors:
[Error Code: 2] Use of undefined constant t - assumed 't' (this will throw an Error in a future version of PHP)
[Date/Time: 28 July 2019 @ 04:30AM]
[Error on line 507 in file /home/vperez69/public_html/postman/admin/control/system/ajax.php]
- - - - - - - - - - - - - - - - - - -

In Fatal Errors:
[Error Code: 1] Allowed memory size of 134217728 bytes exhausted (tried to allocate 109430624 bytes)
[Date/Time: 28 July 2019 @ 04:36AM]
[Fatal error on line 243 in file /home/vperez69/public_html/postman/control/functions.php]
- - - - - - - - - - - - - - - - - - -

Hello David.

Unsubscribe is not working.  When i click the link, I get a confirmation screen asking me if I want to unsubscribe, so I press it and it says "Great news - We cannot find your email address in our system, so perhaps you have already unsubscribed",. however, my email is still listed as a subscriber.

Is there a way for a user that has already subscribed, to go to the target page ANYWAY instead of getting stuck on the signup.php page that says they already subscribed?

I am not sure how to add an unsubscribe link to a message

Hello.  I am new to this system, and it is very, very nice.  I cannot find however, how to redirect a new signup to a custom page.  it takes me to a built-in thank you page (sign-up.php).  Is there a link to the area in documentation where it says how i can tell a form to redirect a sign up to a custom page?