MAIAN MEDIA

Hey there,

first of all: Thank you for this great software!

Installation, Mailing and all the other features are great and work perfectly!
We plan on purchasing the full version if we get everything runnning.

My two minor issues:

subscription confirmation
When I click the link in the Mail, I get this message

"An error has occurred. For more details please view "logs/errors.log"."

The error log shows the following:

Error Code: 8 Undefined index: joined
Date/Time: 11 July 2019 @ 11:10AM
Error on line 1050 in file /www/xxxxxxxx/kleinundfein-design/responder/signup.php 

and

Error Code: 2 Cannot modify header information - headers already sent by (output started at /www/xxxxxxxxx/kleinundfein-design/responder/control/classes/class.errors.php:117)
Date/Time: 11 July 2019 @ 11:10AM
Error on line 1231 in file /www/xxxxxxxxx/kleinundfein-design/responder/signup.php 

I haven't modified any of these to files, so no idea.

unsub doesn't work
As another user in this forum posted:
The unsub link from the mail works, but unsubcribing doesnt.
After getting send to this URL "responder//unsub.php?e=-1" this message occurs:
"Great news - We cannot find your email address in our system, so perhaps you have already unsubscribed."

And the user is still in the mailing list.

I tried Unsubscribe Preference "Single Campaign and all campaign". Nothing works.

All help is greatly appreciated!

André

Hi David,

thanks for your fast reply.

The first issue is now gone, great!

For the second one:
I just register my acc, click on the verify link in the mail and everything seems fine.

When I got to "manage subscribers" in the backend the IDs shown in the adress bar show  "edit-sub&id=1" . So the IDs there seem correct.

I create a new follow up message for my campaign and add %subscribe% and <a href="%unsubscribe%">Unsub here</a> as a test.
Both generate the same link with "e=-1" (I can already see this in my mail account).

Typing "e=1" manually in the adress bar gives me the same results. "Great news... cant find mail...."

I used %unsubscribe% (had a typo in my last post) and tried that again just now. It doenst work.

Just deleted the message and tried again and found the problem:

When I set up a follow up message, (%unsubscribe% only!) the link will always display as the not working link: /responder//unsub.php?e=-1
When I TESTSEND the SAME MESSAGE without any change, the link in the Mail will be correct.

I just tested it several times with more or less text. Testmails work, follow up doesnt.

Btw, the 'a' tags aren't the problem. <a href="%unsubscribe">My own text</a> works with the test Mail function, but not with the follow up feature.