Community Forum
Please read the intro before joining/posting. Thank you.
If you have questions about our software, chances are this forum has the answers.
You'll need to register before you can post on the forum to ask your question or to answer another one. A reply will be posted to each and every question that is asked so there is no need to double post or bump your post. We'll do our best to answer promptly, but in some cases it may take a day or two. If you bump your post, it may be removed. Bear with us and we'll get your question answered quickly.
Here are a few tips to help you to get your questions answered more rapidly.
IMPORTANT: Posts in English only. We don't employ translators and we'll be unable to understand your message properly and will probably delete it.
SOFTWARE: Each software has it's own forum. Software here is NOT supported. Posts about this software will be deleted. Supported software questions ONLY please.
SEARCH: Use the search option to see if your question has been answered on the forum before now or if there is an answer in the documentation of your software.
PERSONAL SUPPORT: If you have purchased a commercial version of any software, using the contact option at the licence centre ensures a faster response.
AUTO DELETION: Accounts older than 5 days, with no posts or topics, are automatically deleted. Only register if you are thinking of posting.
LINKS: Any links posted are not clickable (to deter spammers) and must be copied / pasted into your browser address bar.
Index Search Register Login
You are not logged in.
- Topic Active | Unanswered
Cron Jobs Continue to Get Stuck. NEW Installation.Posts in the Maian Responder forum by vmp507
|
vmp507 25-11-2019 06:23:17 Hey David. I am having to log in twice a day onto phpMyAdmin to clear the cache on a brand new installation. So I got fed up and just made a brand new installation on a new site I am working on. Its only been on for about 3 months... and the exact same thing happened. I don't know what to do. Here is access to the Log File of today's incident. https://drive.google.com/open?id=1vY6qUOrA-jCIV6YedVuf2y_4qe9JXdxY Every morning when I check to see the log file, it says waiting for previous cron job to complete, and when I go here...
Thanks in advance for your help. |
|
vmp507 25-11-2019 19:32:09 Well... unfortunately I am not that good at understanding them, so I shared the link in the previous post hoping for some help. As far as I can tell, (name has been redacted) it was doing the run, and quite in the middle of it, it stopped working. Below is an excerpt from the follow-up-messages.log = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = Logged: 23 November 2019 @ 13:21:03 = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = Logged: 23 November 2019 @ 13:25:02 = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = There are no broadcast messages going out. There are no messages from bounce handlers. There are no General Errors, Fatal Errors, or MySQLi Errors. Everything looks like its working... except it isn't... so I check the cache file, and sure enough, some guy is stuck there. I kill it... and everything starts to work again, until the next batch of messages goes out. If you tell me what I should be looking for, I will be happy to try it out. EDIT ******** |
|
vmp507 27-11-2019 06:48:31 Gotcha. Here's the catch though - I have NO CLUE where to look or what to look for. If I get a support plan ... can you track it down for me. The same problem has now occurred within GoDaddy and Bluehost ... and I have less than 500 subscribers (305 to be exact). I really need this fixed. Can you help me out? LEt me show you an example of the problem this is causing. Each time I wipe the cron job ... it picks up a batch of people that it has already sent a message to, and sends it again. Check this out. [img=FluxBB bbcode q33yuu]https://prnt.sc/q33yuu[/img] I'm surprised they haven't unsubscribed. Anyhow... please advise as to what my next step is... |