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Ticket IPsPosts in the Maian Support forum by ctstech
ctstech
03-02-2021 15:11:50

For each ticket there are reported IPs

For many of mine, I have 2 IPs mine and one for cloudflare, why would that be?

ctstech
08-02-2021 18:56:33

Ok. When we (as staff) are replying to a ticket within the system, where is it getting our 2 ips from? I am curious why it is picking up cloudflare for us when we save our reply. We are not using any cloudflare services or proxies. My assumption is that it should JUST be our current network isp IP, no?

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