Community Forum

Please read the intro before joining/posting. Thank you.

If you have questions about our software, chances are this forum has the answers.

You'll need to register before you can post on the forum to ask your question or to answer another one. A reply will be posted to each and every question that is asked so there is no need to double post or bump your post. We'll do our best to answer promptly, but in some cases it may take a day or two. If you bump your post, it may be removed. Bear with us and we'll get your question answered quickly.

Here are a few tips to help you to get your questions answered more rapidly.

IMPORTANT: Posts in English only. We don't employ translators and we'll be unable to understand your message properly and will probably delete it.
SEARCH: Use the search option to see if your question has been answered on the forum before now or if there is an answer in the documentation of your software.
PERSONAL SUPPORT: If you have purchased a commercial version of any software, using the contact option at the licence centre ensures a faster response.
AUTO DELETION: Accounts older than 5 days, with no posts or topics, are automatically deleted. Only register if you are thinking of posting.
LINKS: Any links posted are not clickable (to deter spammers) and must be copied / pasted into your browser address bar.

            

You are not logged in.

Legacy Version Posts not Falling Back to BB CodePosts in the Maian Support forum by mbauer
mbauer
21-07-2022 21:33:53

Hello,

We are running version 4.5 and have found that legacy version posts are not falling back to BB Code with the with WYSIWYG editor enabled. There is no formatting for legacy version posts and they are very hard to read. Disabling the WYSIWYG editor restores the formatting for legacy version posts. Please advise what we can do to fix this.

Thanks!

Mike

maiandavid
22-07-2022 00:32:19

Hi Mike,

Can you give me an example of a post that doesn't fall back? What content is in the post? Is there BB code in the posts?

David.

David - Lead Developer/Programmer
www.maianmedia.com
mbauer
22-07-2022 12:50:28

A lot of times we copy and paste emails and other information into our tickets. Usually it would appear similar to:

From: Mike Doe
Sent: Thursday, July 21, 2022 11:35 AM
To: John Doe <jdoe@gmail.com>
Cc: Victor Doe <vdoe@gmail.com>
Subject: Printer ETA
Importance: High

John,

The ETA of the printer is 7/22/2022.

Thanks.

Mike Doe

With with WYSIWYG editor enabled, it looks like this with no formatting:

From: Mike Doe Sent: Thursday, July 21, 2022 11:35 AM To: John Doe Cc: Victor Doe Subject: Printer ETA Importance: High Stephanie, The ETA of the printer is 7/22/2022. Thanks. Mike Doe

The formatting is restored if I turn off the WYSIWYG editor.

maiandavid
22-07-2022 17:44:48

It only falls back to bbcode if it detects bbcode in the post. If you just copy and paste into the wysiwyg editor you will have to format it using the controls.

David - Lead Developer/Programmer
www.maianmedia.com
100% Free SoftwareSoftware Versions, Development, Docs & UpgradesHostingNewsletter
Made with in the U.K & Hong Kong

Free PHP Software / Responsive PHP Scripts / Lightweight PHP Software / White Label PHP Software