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xpower @ 22-07-2022 01:57:36

Hi David,

Thanks. Sent a support request already.
Thanks
Richard

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xpower @ 22-07-2022 01:40:56

Hi David,
I did not reistall or use on a different domain. The domain I had been using on is richardreply.com .
I am not able to access the licence centre with my emails.
Can you please help.
Thanks
Richard

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xpower @ 21-07-2022 03:32:29

I opened up my support and received an error message.
Please see screenshot...
https://www.dropbox.com/s/ilz0x7gh96ubrmj/2022-07-18_14-19-00.png?dl=0
Can anyone please advice.
Thanks
Richard

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xpower @ 01-11-2020 12:01:49

Hi David,

I have updated the script on my server. When I tested and raise a support ticket, it redirects me to a page that merely confirm the ticket has been opened. Please see screenshot here: https://www.dropbox.com/s/qzfx93c1po1w96i/2020-11-01_19-50-48.png?dl=0
Correct me if I am wrong, but previously it provided the login details.
Could you please advice.
Thanks
Richard

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xpower @ 31-10-2020 06:56:26

Ok David, how much is the fee?

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xpower @ 31-10-2020 06:54:56

David,

Yes I upgrade to the new version. Not sure about the instructions. Please see screenshot...
https://www.dropbox.com/s/58ksdq01ukqoxar/2020-10-31_14-51-23.png?dl=0
Hope you can advice.
Thanks
Richard

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xpower @ 31-10-2020 04:45:48

David,
Sorry for troubling you again. After the upgarde do I have to change the cron command.
These are the existing one I have:

/usr/local/bin/php /home/richardreply/public_html/email-digest.php

/usr/local/bin/php /home/richardreply/public_html/index.php?pipe=1

Thanks
Richard

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xpower @ 31-10-2020 03:59:53

I got it David, but stiil not able to resolve the issue. Can I get someone to assist me. I do not mind paying for it.
Thanks
Richard

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xpower @ 31-10-2020 03:57:56

The mail is still not working. Is it possible to get someone to assist me. I do not mind paying for it.
Thanks

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xpower @ 28-10-2020 05:42:12

David,

When a prospect submit a support request and click 'Submit Request', nothing happens. It just hangs.
Please see screenshot.
https://www.dropbox.com/s/tnn0w7vxaheyz5y/2020-10-28_13-35-09.png?dl=0
Hope you can advice?
Thanks
Richard
P.S Can I pay someone to check my site?

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xpower @ 27-10-2020 04:13:34

Hi David,

I am not able to locate the file. There is no Q & A. Can you please advice.
Thanks
Richard

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xpower @ 27-10-2020 02:23:48

When someone open a support request, I am not receiving the email.
Can someone please advice me?
Thanks
Richard

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