As a small business owner running a Web Design, Development and Management website we need to have a reliable and efficient ticketing support system. I have been using Maian Support on various sites for many years now. There are not very many decent ticketing systems that do what it says it does these days. Maian Support does everything it says it does and a free version is also available which is perfect so anyone can use. However, we purchased the system a long time ago and it was the best business decision we ever made.

The support and help given by David is always speedy, polite and professional. I have had to make contact several times and nothing is ever too small or too big to help with. As a small business owner I would like to fully recommend the Maian Support system for anyone needing a support system. Thank you to David for all his work and continued help over the years since purchasing this system.

Zac Drayson, Hydra Web Services, Founder & CEO

This is going to work out great for me. I am a big fan of "keep it simple" and "solve the problem, don't make more." This system is perfect. Automatic ticket creation from inbound email. Auto account creation. Auto everything. Thanks again for building this great product. The mobile interface is great, too!!

Henry Fell

I am very happy to have purchased this software. Maian Responder is a complete software yet, simple. It is robust and works perfect. To me, what I like is that it is easy to manage campaigns, subscribers and messages. Other software or plugins usually complicate everything to manage. Therefore, Maian Responder has a light appearance and an intuitive environment.

I know that David, gradually, will incorporate new features to improve the Autoresponder, because he listens to users like me, when we suggest new features or logical changes that increase the power.

I have many years buying services and software, but technical support David, is absolutely amazing, fast, and effective

Francisco Ariza Rega - 500sitios.com

I just wanted to let you know that I`ve been showing off the Support tool to senior managers in the charity I work for. They are very impressed with it. They liked its simplicity and how clean it looked and simple to use. So I thought I should share their positiveness with your brilliant work, at a sensible price, which I believe will make a big difference to the way this little charity will manage a number of issues it has, so thank you.

Mike Foston

I want you to know that this is what I have been looking for over the past year ... the strongest value, right now, is that the app has functionality to connect particular fields to one or more departments. EXCELLENT!!!!!!

Michael Pietrzak

I chose Maian Support for its clean and responsive UI. It was a snap to install and the personal support is excellent.

Janet Jansen

Thank you for your prompt response, makes me feel even better about deciding on this help desk.

Christopher R. Soltys

I have been using both Maian Event and Maian Cart for a long time now and they both works like a charm. The best things with Maian Media is the outstanding service that is given to the user of the programs.

If you want to change a little bit of code to fit your special needs, or having some questions about setting the program up, they are always there to help you out! Highly recommended!

Lasse Svenssson / Sweden

Maian Cube is a product we have been looking for in the past months. The features of Maian Cube enable us to empower our resellers to manage the license yet we still have the control.

Mark Koh (Singapore)

We've looked at using the big brand providers of email processing before but you notice their free offerings don't include the features you want and the paid options are too expensive for companies dipping their toes into the water of marketing in this way.

We wanted the ability to auto schedule an email to go out a week or so after the initial sign up and the Maian Responder does it for us. Its configurable enough for us to set it up to use a verified, DKIM enabled, SPF enabled, google SMTP service so we have the best hopes of getting the mail to it's intended recipient and our potential customers aren't confused about who is sending it, because it's coming from us, not a third party domain sending on behalf of us.

The free service enabled us to confirm it would work for us but we then had no hesitation in paying the low cost to help Maian develop the software further.

Tony B - Mobunti Limited