David made a excellent script, congratulation for all your work! Very easy to use, great and fast support, templates are very easy to use, css file very well structured. Help files are very usefull and easy to understand.
I have been always looking for a decent helpdesk for my URL shortener websites. I don't make money off these websites, so I couldn't afford to pay for SaaS helpdesks. I found Maian Support while I was trying out all the available helpdesk software out there. David replied to all my presale questions in a timely manner. I also see that he implemented a suggestion of mine, this makes me one step closer to buying the helpdesk. I finally bought it during promotional period (very thankful)! I like that Maian Support being a one-time payment licence (very suitable for personal use).
The installation process is a breeze (I love manual installation rather than Softaculous way). I also love the fact that it sports a responsive design and this makes it really neat regardless of different device screen sizes. The helpdesk just makes sense when using it as the useful functionalities and features are there. I use it with a free live chat software, they make a perfect combination. I do recommend this helpdesk!
You guys really nailed it with the tickets becoming disputes. Really clever. As far as I know, not a single Help Desk app has this feature and it is exactly what I was looking for. I found you through specific search engines searches. I went through a dozen trials of big name Help Desk SaaS services and none of them supported sharing a ticket between two customers. Your niche market is not limited to gaming sites, but more importantly to e-commerce marketplaces like myself where you can easily have daily disputes between buyers and sellers. I am glad I found your company and will sure stick around for along time to come.
I like the product as it is easy to use and have most of the functions needed for a responder
As a sound and film expert, as well as a web programmer, I believe Maian Media knows enough about the complex world of music, which often requires not just one's being a skilled software developer, but also being deep in to the music industry.
We use Maian Music for one of our music webshops and we are pleased to recommend this script to everyone looking for a simple and powerful music shop
I have been using MAIAN PAL for a good few months now and I never regretted downloading it. It is a doddle to install, extremely lightweight so it hardly eats up any of your resources and using it is a real joy.
MAIAN PAL is extremely user-friendly and intuitive for the user and admin alike, hardly any problem finding your way around in the program, while adding, removing or editing anything in your shop couldn't be simpler.
MAIAN PAL could easily compete with the much bigger, much more bloated and much more expensive (you can get MAIAN PAL for free) shopping scripts out there, the scripts that are full of bells and whistles many of us will most likely never even use.
If you are looking for a quickly installed, easy to use and easy to maintain script, then MAIAN PAL is definitely for you.
It was very easy to install and no bugs l have seen so far and l personally love it, especially how support keeps in touch.
For the price l bought it for, it is worthy far much more than scripts that are sold for $250 or so.
So keep up the good work and developing it.
Buying this software was the best investment that I made this year, because I have tried to go above and beyond in customising it to fit my needs, which has resulted in me learning a lot about PHP, mySQL, etc. (Prior to this, I simply knew my way around HTML and CSS).
The PHP is positively FILLED with helpful comment lines so that someone new to PHP can still find their way around and make edits without breaking the operation.
I really love your support script in terms of its simplicity, ease of use, and features. Thanks for developing a fantastic product that has great value for money
I am very happy to have purchased this software. Maian Responder is a complete software yet, simple. It is robust and works perfect. To me, what I like is that it is easy to manage campaigns, subscribers and messages. Other software or plugins usually complicate everything to manage. Therefore, Maian Responder has a light appearance and an intuitive environment.
I know that David, gradually, will incorporate new features to improve the Autoresponder, because he listens to users like me, when we suggest new features or logical changes that increase the power.
I have many years buying services and software, but technical support David, is absolutely amazing, fast, and effective
If you have a testimonial you would like to send us, please contact us.
Posted on: 17 Jul 2026
Posted on: 11 Apr 2026
Posted on: 11 Apr 2026
We have been online now for over 25 years. We were formerly Maian Script World, but in 2021 rebranded as Maian Media. We try to provide useful self hosted website solutions. We hope you like our work.
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