Thank you so very much for the best helpdesk program available. The responsive design is the main reason I chose this one, and loving the simplicity of working it.
You guys really nailed it with the tickets becoming disputes. Really clever. As far as I know, not a single Help Desk app has this feature and it is exactly what I was looking for. I found you through specific search engines searches. I went through a dozen trials of big name Help Desk SaaS services and none of them supported sharing a ticket between two customers. Your niche market is not limited to gaming sites, but more importantly to e-commerce marketplaces like myself where you can easily have daily disputes between buyers and sellers. I am glad I found your company and will sure stick around for along time to come.
Your support script has been a complete life saver for me, handling 100's of tickets in a completely professional way.
I tried too many Support Systems until I meet with David. I am a programmer too, also a PHP Developer. I wanted a Responsive, Secure, Simple but Powerful system. And I found it with the Maian Support system. It's easy to install and fun to use! Also as a developer I can say that the system is secure and getting updates frequently. If you have a small business or a big company, use it without any hesitation!
The best Support software I have seen, thank you David for all your awesome work
This is going to work out great for me. I am a big fan of "keep it simple" and "solve the problem, don't make more." This system is perfect. Automatic ticket creation from inbound email. Auto account creation. Auto everything. Thanks again for building this great product. The mobile interface is great, too!!
I just bought second license in a week! This script is very easy to use, and if you are a programmer, you can customize it in so many ways. I am very pleased with the auto generated code that you can copy and paste easily on your product site. The best thing that I've not seen in other script is, you can create multiple product in the script and use the code in multiple site. Keep up the good work and I hope I will see some great updates soon.
I really love your support script in terms of its simplicity, ease of use, and features. Thanks for developing a fantastic product that has great value for money
Maian Cart is one of the best free Shopping Cart systems available to date. FACT! We run a small on-line retail business and wanted to move away from expensive overheads of hosted cart systems to something we could manipulate with ease when the need arises. Main Cart fitted the bill perfectly and for a small fee Dave not only took our design ideas on board and tweaked the system to meet our needs but also helped install and give valuable support for the few weeks after go live
David made a excellent script, congratulation for all your work! Very easy to use, great and fast support, templates are very easy to use, css file very well structured. Help files are very usefull and easy to understand.
If you have a testimonial you would like to send us, please contact us.
Posted on: 11 Apr 2026
Posted on: 11 Apr 2026
Posted on: 21 Mar 2026
We have been online now for over 25 years. We were formerly Maian Script World, but in 2021 rebranded as Maian Media. We try to provide useful self hosted website solutions. We hope you like our work.
If you require any help or assistance, please see our support options.