You guys really nailed it with the tickets becoming disputes. Really clever. As far as I know, not a single Help Desk app has this feature and it is exactly what I was looking for. I found you through specific search engines searches. I went through a dozen trials of big name Help Desk SaaS services and none of them supported sharing a ticket between two customers. Your niche market is not limited to gaming sites, but more importantly to e-commerce marketplaces like myself where you can easily have daily disputes between buyers and sellers. I am glad I found your company and will sure stick around for along time to come.
The wait is over. If you have been using Maian Cart V1 in the past for a simple online shopping cart, V2 is a must to upgrade. Be amazed with cool new features that no other free online shopping cart scripts have to offer. I was fortunate to be one of the beta testers for this version & I must say, the developer really took the time to code this script with the end users in mind.
I have been using Maian Music for 2 weeks now, I have had no problems with install also has very detailed instructions on how to setup, Maian Music is very good looking performs very well, best of all you don't need to know coding to install Maian Music if you need help David is there to help.
Fantastic software, integrates perfectly with our systems for customer license creation
I have been using phpcart up till a while ago, because it is no longer being supported. I can tell you your cart software beats the hell out of theirs.
David made a excellent script, congratulation for all your work! Very easy to use, great and fast support, templates are very easy to use, css file very well structured. Help files are very usefull and easy to understand.
This cart is my absolute number one for digital download. There is no better script than this one. I love the old script (V1) but the long waiting for version 2 was worth it.. I will recommend it to all my friends !!
I just wanted to share a quick note and let you know that you guys do a really good job. I'm glad I decided to buy your software . It's really great how easy your websites are to update and manage. I never have any problems learning it at all.
My new site is so much faster and easier to work with.
Now it's almost like having a designer right here with me. I just choose the page, make the change and click save. It's so simple.
Thanks, guys!
Just downloaded the free support ticket program and have immediately bought the paid version. This program is simple to install and fantastic to use. Just wanted to say thankyou to you. I had previously tried a few other programs which I ended up throwing away as being too complicated or a drastic overkill.
Yours is so simple and does everything needed to run my business online.
As a small business owner running a Web Design, Development and Management website we need to have a reliable and efficient ticketing support system. I have been using Maian Support on various sites for many years now. There are not very many decent ticketing systems that do what it says it does these days. Maian Support does everything it says it does and a free version is also available which is perfect so anyone can use. However, we purchased the system a long time ago and it was the best business decision we ever made.
The support and help given by David is always speedy, polite and professional. I have had to make contact several times and nothing is ever too small or too big to help with. As a small business owner I would like to fully recommend the Maian Support system for anyone needing a support system. Thank you to David for all his work and continued help over the years since purchasing this system.
If you have a testimonial you would like to send us, please contact us.
Posted on: 11 Apr 2026
Posted on: 11 Apr 2026
Posted on: 21 Mar 2026
We have been online now for over 25 years. We were formerly Maian Script World, but in 2021 rebranded as Maian Media. We try to provide useful self hosted website solutions. We hope you like our work.
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