You guys really nailed it with the tickets becoming disputes. Really clever. As far as I know, not a single Help Desk app has this feature and it is exactly what I was looking for. I found you through specific search engines searches. I went through a dozen trials of big name Help Desk SaaS services and none of them supported sharing a ticket between two customers. Your niche market is not limited to gaming sites, but more importantly to e-commerce marketplaces like myself where you can easily have daily disputes between buyers and sellers. I am glad I found your company and will sure stick around for along time to come.

Hamada

Thank you so very much for the best helpdesk program available. The responsive design is the main reason I chose this one, and loving the simplicity of working it.

BurkeKnight

I just wanted to say thank you for writing such a great, clear piece of software! Fantastic work - really functional, clear, organised.

Andrew Cain

It is complete, easy to use, and is designed for simplicity. It offers features we won't use but it is nice they are there for future needs. The walk through was simple and installation went perfectly. Thanks for a great system that just pretty much dropped in place with our sites needs fulfilled.

Robert Turner

I really love your support script in terms of its simplicity, ease of use, and features. Thanks for developing a fantastic product that has great value for money

Francis Javier

Easy to use, this is exactly what ionCube users have been missing, thank you

Pauline Lau

Maian Cart is one of the best free Shopping Cart systems available to date. FACT! We run a small on-line retail business and wanted to move away from expensive overheads of hosted cart systems to something we could manipulate with ease when the need arises. Main Cart fitted the bill perfectly and for a small fee Dave not only took our design ideas on board and tweaked the system to meet our needs but also helped install and give valuable support for the few weeks after go live

Mark Bayliss - keep-it-secret.co.uk

Your support script has been a complete life saver for me, handling 100's of tickets in a completely professional way.

The VideoSwiper Team

Just downloaded the free support ticket program and have immediately bought the paid version. This program is simple to install and fantastic to use. Just wanted to say thankyou to you. I had previously tried a few other programs which I ended up throwing away as being too complicated or a drastic overkill.

Yours is so simple and does everything needed to run my business online.

Stephen Jones

I use Maian Music and Maian Affiliate, they work in conjunction with each other and I have found them really helpful for me. The support is second to none. The free trial is a super idea to test out if any of the Maian software is suitable for your use. I purchased commercial licences for my Maian software, low cost, good value and I highly recommend the products and the company.

Denis Steer