We've been using the Cart for a few months now and as always the support team at Maian always answer our questions. I had to let people know about this because I thought it was awesome!

We had to refund a customer the other day (very rare for us) but refunded her through the PayPal account she paid with. I then went into the Cart Admin to cancel the order but couldn't find it!

I checked the Sales list and it has already been automatically set to "refunded" now how COOL is that! even our £25.00 a month cart didn't have that option! Its the simplest things that make all the difference.

Looking forward to the next release of the Cart!

SunDog

Just downloaded the free support ticket program and have immediately bought the paid version. This program is simple to install and fantastic to use. Just wanted to say thankyou to you. I had previously tried a few other programs which I ended up throwing away as being too complicated or a drastic overkill.

Yours is so simple and does everything needed to run my business online.

Stephen Jones

David made a excellent script, congratulation for all your work! Very easy to use, great and fast support, templates are very easy to use, css file very well structured. Help files are very usefull and easy to understand.

African Art Style

It was very easy to install and no bugs l have seen so far and l personally love it, especially how support keeps in touch.

For the price l bought it for, it is worthy far much more than scripts that are sold for $250 or so.

So keep up the good work and developing it.

Crispen

I`m very happy after testing that we will have such a fine system to serve some of our communication needs. Very well thought out and effective system.

Vassil Loutchev

Thank you so very much for the best helpdesk program available. The responsive design is the main reason I chose this one, and loving the simplicity of working it.

BurkeKnight

I have been using Maian products for a number of years. Any problems, contact the guys & the problem will be sorted. Possibly the friendliest company, selling top quality software at the best possible prices.

This might sound like an advert, it is not, it is one very happy customer wishing to share his good fortune with other people.

Rui Simao

You guys really nailed it with the tickets becoming disputes. Really clever. As far as I know, not a single Help Desk app has this feature and it is exactly what I was looking for. I found you through specific search engines searches. I went through a dozen trials of big name Help Desk SaaS services and none of them supported sharing a ticket between two customers. Your niche market is not limited to gaming sites, but more importantly to e-commerce marketplaces like myself where you can easily have daily disputes between buyers and sellers. I am glad I found your company and will sure stick around for along time to come.

Hamada

Maian Guardian is a great product and it will definitely work well.

Alexander Belonosov (Source Guardian Customer Support)

I just wanted to share a quick note and let you know that you guys do a really good job. I'm glad I decided to buy your software . It's really great how easy your websites are to update and manage. I never have any problems learning it at all.

My new site is so much faster and easier to work with.

Now it's almost like having a designer right here with me. I just choose the page, make the change and click save. It's so simple.

Thanks, guys!

Muhammed Ziad Cassim