This is software like it`s meant to be: simple, completely bug free, intuitive and completely customisable. If Microsoft products worked as well as this, they`d be a huge multinational company! And the prompt, helpful service is the icing on the cake.
I have been always looking for a decent helpdesk for my URL shortener websites. I don't make money off these websites, so I couldn't afford to pay for SaaS helpdesks. I found Maian Support while I was trying out all the available helpdesk software out there. David replied to all my presale questions in a timely manner. I also see that he implemented a suggestion of mine, this makes me one step closer to buying the helpdesk. I finally bought it during promotional period (very thankful)! I like that Maian Support being a one-time payment licence (very suitable for personal use).
The installation process is a breeze (I love manual installation rather than Softaculous way). I also love the fact that it sports a responsive design and this makes it really neat regardless of different device screen sizes. The helpdesk just makes sense when using it as the useful functionalities and features are there. I use it with a free live chat software, they make a perfect combination. I do recommend this helpdesk!
I have been using both Maian Event and Maian Cart for a long time now and they both works like a charm. The best things with Maian Media is the outstanding service that is given to the user of the programs. If you want to change a little bit of code to fit your special needs, or having some questions about setting the program up, they are always there to help you out! Highly recommended!
It was very easy to install and no bugs l have seen so far and l personally love it, especially how support keeps in touch.
For the price l bought it for, it is worthy far much more than scripts that are sold for $250 or so.
So keep up the good work and developing it.
Great script.... thank you!
I just wanted to say thank you for writing such a great, clear piece of software! Fantastic work - really functional, clear, organised.
As a small business owner running a Web Design, Development and Management website we need to have a reliable and efficient ticketing support system. I have been using Maian Support on various sites for many years now. There are not very many decent ticketing systems that do what it says it does these days. Maian Support does everything it says it does and a free version is also available which is perfect so anyone can use. However, we purchased the system a long time ago and it was the best business decision we ever made.
The support and help given by David is always speedy, polite and professional. I have had to make contact several times and nothing is ever too small or too big to help with. As a small business owner I would like to fully recommend the Maian Support system for anyone needing a support system. Thank you to David for all his work and continued help over the years since purchasing this system.
So far I really like everything you guys did with this program - very clean UI and it has all the features I was looking for. I'm very excited to be able to use this for my coming up ad campaigns
This cart is my absolute number one for digital download. There is no better script than this one. I love the old script (V1) but the long waiting for version 2 was worth it.. I will recommend it to all my friends !!
I chose Maian Support for its clean and responsive UI. It was a snap to install and the personal support is excellent.
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Posted on: 17 Jul 2026
Posted on: 11 Apr 2026
Posted on: 11 Apr 2026
We have been online now for over 25 years. We were formerly Maian Script World, but in 2021 rebranded as Maian Media. We try to provide useful self hosted website solutions. We hope you like our work.
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