You guys really nailed it with the tickets becoming disputes. Really clever. As far as I know, not a single Help Desk app has this feature and it is exactly what I was looking for. I found you through specific search engines searches. I went through a dozen trials of big name Help Desk SaaS services and none of them supported sharing a ticket between two customers. Your niche market is not limited to gaming sites, but more importantly to e-commerce marketplaces like myself where you can easily have daily disputes between buyers and sellers. I am glad I found your company and will sure stick around for along time to come.

Hamada

I must record my congratulations to you on producing such a magnificent piece of software. Although it is very comprehensive and powerful offering countless facilities, it still retains a very user-friendly and intuitive interface for the administrator.

Earlier this year I was searching for a shopping cart so that I could implement e-shopping for some of our clients' websites. When I stumbled across Maian Cart version-1 I was impressed, but as soon as I discovered that version-2 was being produced I halted my work and waited for the new version to arrive.

I must say that my waiting has not been in vain as I now have access to a brilliant piece of software that makes creating a shopping cart a "breeze".

If anyone is looking to implement a shopping cart quickly and easily (without having to understand in-depth programming) then I strongly recommend you take a look at Maian Cart version-2.

David Dempster - Management training consultant at Teamwork International

I would firstly like to thank you on the time and effort spent on this product. I think it is awesome.

Alvern St Hilaire

Over the past year-and-a-half I've been actively looking for a free or reasonably priced self-hosted autoresponder solution. I came across many... from free to paid, from Wordpress plugins to self-installed scripts. They were either too expensive for my tastes, quite buggy or flat out did not perform in a reliable manner. Eventually, I somehow stumbled across Maian Responder.

This self-hosted autoresponder installs in a straight forward manner and has an easy to use front-end interface. Functionally simple without too many bells and whistles and it works fantastic. In addition, David's support is second to none.

Jerry Higgins

I have recently downloaded and used your script maiancart and I'd like to say it's amazing! Exactly what I'm looking for and what I need.

Blessing Dube

I use Maian Music and Maian Affiliate, they work in conjunction with each other and I have found them really helpful for me. The support is second to none. The free trial is a super idea to test out if any of the Maian software is suitable for your use. I purchased commercial licences for my Maian software, low cost, good value and I highly recommend the products and the company.

Denis Steer

I want you to know that this is what I have been looking for over the past year ... the strongest value, right now, is that the app has functionality to connect particular fields to one or more departments. EXCELLENT!!!!!!

Michael Pietrzak

Thank you for your prompt response, makes me feel even better about deciding on this help desk.

Christopher R. Soltys

I just wanted to let you know that I`ve been showing off the Support tool to senior managers in the charity I work for. They are very impressed with it. They liked its simplicity and how clean it looked and simple to use. So I thought I should share their positiveness with your brilliant work, at a sensible price, which I believe will make a big difference to the way this little charity will manage a number of issues it has, so thank you.

Mike Foston

I have been using both Maian Event and Maian Cart for a long time now and they both works like a charm. The best things with Maian Media is the outstanding service that is given to the user of the programs.

If you want to change a little bit of code to fit your special needs, or having some questions about setting the program up, they are always there to help you out! Highly recommended!

Lasse Svenssson / Sweden