I have really respected the Maian Help Desk system after one of our IT staff researched and recommended it in 2015. We have been using it ever since, but recently needed to upgrade from 3.6. Now I have the feel for the 4.1 after setting it up on one help desk and it is a complete WOW.
It works beautifully. Thank you Sir for creating, maintaining, and updating this beautiful software.
Maian Greetings was exactly what I needed for my ecard site. The system is really impressive and the facility for personalisation is great. I love the ability to include YouTube videos rather than just having to host every ecard on your server. When I recently switched hosting services, I received excellent support from David to assist with the migration. Very impressive.
You guys really nailed it with the tickets becoming disputes. Really clever. As far as I know, not a single Help Desk app has this feature and it is exactly what I was looking for. I found you through specific search engines searches. I went through a dozen trials of big name Help Desk SaaS services and none of them supported sharing a ticket between two customers. Your niche market is not limited to gaming sites, but more importantly to e-commerce marketplaces like myself where you can easily have daily disputes between buyers and sellers. I am glad I found your company and will sure stick around for along time to come.
I have recently downloaded and used your script maiancart and I'd like to say it's amazing! Exactly what I'm looking for and what I need.
Its the fact that it is super easy to learn, it executes superfast, and it works off your phone. I could sing its praises all day, but instead, I'd urge anyone looking into email marketing to give this a try.
As a small business owner running a Web Design, Development and Management website we need to have a reliable and efficient ticketing support system. I have been using Maian Support on various sites for many years now. There are not very many decent ticketing systems that do what it says it does these days. Maian Support does everything it says it does and a free version is also available which is perfect so anyone can use. However, we purchased the system a long time ago and it was the best business decision we ever made.
The support and help given by David is always speedy, polite and professional. I have had to make contact several times and nothing is ever too small or too big to help with. As a small business owner I would like to fully recommend the Maian Support system for anyone needing a support system. Thank you to David for all his work and continued help over the years since purchasing this system.
We've been using the Cart for a few months now and as always the support team at Maian always answer our questions. I had to let people know about this because I thought it was awesome!
We had to refund a customer the other day (very rare for us) but refunded her through the PayPal account she paid with. I then went into the Cart Admin to cancel the order but couldn't find it!
I checked the Sales list and it has already been automatically set to "refunded" now how COOL is that! even our £25.00 a month cart didn't have that option! Its the simplest things that make all the difference.
Looking forward to the next release of the Cart!
I've worked with a multitude of bulk email programs over the past 6 years and they all have their pros and cons. There didn't seem to be one that could do it all for me and some are so convoluted I just never got started or I spent loads of hours setting them up only to find out I needed to buy something before I could send 1000's of emails.
Maian Responder is self-hosted, feature packed yet simple to use and once you have installed and setup the system (which is very easy) you can fire away emails without worrying about escalating costs or email limits. Obviously, managing your own reputation carefully is a prerequisite but any legitimate email sender will understand this and not expect software to compensate for reckless email spamming.
Used in conjunction with Amazon's SES as your SMTP you can happily send 2000 emails a day (for FREE) without worrying about a thing.
If you are sick of hunting for a decent self-hosted option, buy Maian Responder and start marketing instead of cobbling together bad solutions.
The wait is over. If you have been using Maian Cart V1 in the past for a simple online shopping cart, V2 is a must to upgrade. Be amazed with cool new features that no other free online shopping cart scripts have to offer. I was fortunate to be one of the beta testers for this version & I must say, the developer really took the time to code this script with the end users in mind.
I have been using phpcart up till a while ago, because it is no longer being supported. I can tell you your cart software beats the hell out of theirs.
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Posted on: 22 Feb 2026
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Posted on: 21 Jan 2026
We have been online now for over 25 years. We were formerly Maian Script World, but in 2021 rebranded as Maian Media. We try to provide useful self hosted website solutions. We hope you like our work.
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