After a few weeks of searching the web for a email auto responder provider I came across the Maian Responder. The website is very clean and professional in its appearance and was easy to get the information I was after.

The website offered a "Free" trail and stated that version 2 was due out in the next few weeks, so with nothing to loose I downloaded it.

I opened up the files and read the information on how to install it, well what can I say, the script is so easy to install it almost falls over itself trying to help you, it is so easy, within 10 minutes of downloading the files the responder was running on my wife's domain. After logging into the admin control panel and a few clicks I had my first email auto responder up an running, so easy and worked right out the box.

I did have one little issue so I emailed support, within 10 minutes, I had a response from the owner/developer who explained that I had not completed a task prior to the install, so it was nothing wrong with the software just me being eager !!

After several days version 2 of the software was released so I attempted the upgrade, this also was very easy to do. After upgrading the software and testing I decided to buy the software not only for my wife's domain. I can honestly say that the install was just as easy on my second domain and the licencing too was very straight forward. I cannot recommend this software highly enough.

Well done to the developer and I trust more software will be developed over the coming years.

Simon Hughes

I`m very happy after testing that we will have such a fine system to serve some of our communication needs. Very well thought out and effective system.

Vassil Loutchev

I really love your support script in terms of its simplicity, ease of use, and features. Thanks for developing a fantastic product that has great value for money

Francis Javier

I just bought second license in a week! This script is very easy to use, and if you are a programmer, you can customize it in so many ways. I am very pleased with the auto generated code that you can copy and paste easily on your product site. The best thing that I've not seen in other script is, you can create multiple product in the script and use the code in multiple site. Keep up the good work and I hope I will see some great updates soon.

Fared, Lamanweb Solutions - https://www.lamanweb.com

You guys really nailed it with the tickets becoming disputes. Really clever. As far as I know, not a single Help Desk app has this feature and it is exactly what I was looking for. I found you through specific search engines searches. I went through a dozen trials of big name Help Desk SaaS services and none of them supported sharing a ticket between two customers. Your niche market is not limited to gaming sites, but more importantly to e-commerce marketplaces like myself where you can easily have daily disputes between buyers and sellers. I am glad I found your company and will sure stick around for along time to come.

Hamada

I have been using Maian Music for 2 weeks now, I have had no problems with install also has very detailed instructions on how to setup, Maian Music is very good looking performs very well, best of all you don't need to know coding to install Maian Music if you need help David is there to help.

Tim Vercoe

I use Maian Music and Maian Affiliate, they work in conjunction with each other and I have found them really helpful for me. The support is second to none. The free trial is a super idea to test out if any of the Maian software is suitable for your use. I purchased commercial licences for my Maian software, low cost, good value and I highly recommend the products and the company.

Denis Steer

I am very happy to have purchased this software. Maian Responder is a complete software yet, simple. It is robust and works perfect. To me, what I like is that it is easy to manage campaigns, subscribers and messages. Other software or plugins usually complicate everything to manage. Therefore, Maian Responder has a light appearance and an intuitive environment.

I know that David, gradually, will incorporate new features to improve the Autoresponder, because he listens to users like me, when we suggest new features or logical changes that increase the power.

I have many years buying services and software, but technical support David, is absolutely amazing, fast, and effective

Francisco Ariza Rega - 500sitios.com

So far I really like everything you guys did with this program - very clean UI and it has all the features I was looking for. I'm very excited to be able to use this for my coming up ad campaigns

Alexa DeVoe

I am a complete newbie to php ticket support applications....it is not part of my job and I am not even a programmer. So when my partners told me to get a ticket support system up and running, with a "just make it happen" attitude, I was a bit overwhelmed.

Lucky for me I stumbled onto Maian Support and found David Ian Bennett. I do not know if Maian is a good support system or not, it does not really matter.

What I do know is that David offers the best support and services I have ever received. I have asked him endless questions (some of them really stupid) and he never gives up....his patience is endless.

I do not know David, we have never met and I have never spoken to him on the phone. For me, David is just a guy who really does give you "a helping hand" when you need it.

Kudos to you David, you deserve it!

Pakapaka (MaianMedia Forums)