I want you to know that this is what I have been looking for over the past year ... the strongest value, right now, is that the app has functionality to connect particular fields to one or more departments. EXCELLENT!!!!!!
I just bought second license in a week! This script is very easy to use, and if you are a programmer, you can customize it in so many ways. I am very pleased with the auto generated code that you can copy and paste easily on your product site. The best thing that I've not seen in other script is, you can create multiple product in the script and use the code in multiple site. Keep up the good work and I hope I will see some great updates soon.
I just wanted to say thank you for writing such a great, clear piece of software! Fantastic work - really functional, clear, organised.
You guys really nailed it with the tickets becoming disputes. Really clever. As far as I know, not a single Help Desk app has this feature and it is exactly what I was looking for. I found you through specific search engines searches. I went through a dozen trials of big name Help Desk SaaS services and none of them supported sharing a ticket between two customers. Your niche market is not limited to gaming sites, but more importantly to e-commerce marketplaces like myself where you can easily have daily disputes between buyers and sellers. I am glad I found your company and will sure stick around for along time to come.
I am very happy with the framework you are providing. It's light, fast and very easy to modify. Congratulations on an amazing product!.
I have been developing web sites since the 90s. I have several of your scripts and decided it's time to send you a testimonial which I feel you rightly deserve.
Like all your other scripts that I have the pleasure of owning and using, your support script is the same quality as your other scripts, right from the same ease of installation, the same intuitive design, right up to the same ease of use, and you keep them updated, you certainly have a talent for this.
I have so many other scripts from other programmers that are all so often missing features, never updated, etc., so please keep up this great work.
We loved the old cart but this new version is so far and above it's crazy. I hope people will find this cart and gets the recognition it deserves. I will surely be recommending it to everyone I know looking for a cart solution. Once again thank you for all the hard work.
I am a complete newbie to php ticket support applications....it is not part of my job and I am not even a programmer. So when my partners told me to get a ticket support system up and running, with a "just make it happen" attitude, I was a bit overwhelmed.
Lucky for me I stumbled onto Maian Support and found David Ian Bennett. I do not know if Maian is a good support system or not, it does not really matter.
What I do know is that David offers the best support and services I have ever received. I have asked him endless questions (some of them really stupid) and he never gives up....his patience is endless.
I do not know David, we have never met and I have never spoken to him on the phone. For me, David is just a guy who really does give you "a helping hand" when you need it.
Kudos to you David, you deserve it!
Over the past year-and-a-half I've been actively looking for a free or reasonably priced self-hosted autoresponder solution. I came across many... from free to paid, from Wordpress plugins to self-installed scripts. They were either too expensive for my tastes, quite buggy or flat out did not perform in a reliable manner. Eventually, I somehow stumbled across Maian Responder.
This self-hosted autoresponder installs in a straight forward manner and has an easy to use front-end interface. Functionally simple without too many bells and whistles and it works fantastic. In addition, David's support is second to none.
Easy to use, this is exactly what ionCube users have been missing, thank you
If you have a testimonial you would like to send us, please contact us.
Posted on: 17 Jul 2026
Posted on: 11 Apr 2026
Posted on: 11 Apr 2026
We have been online now for over 25 years. We were formerly Maian Script World, but in 2021 rebranded as Maian Media. We try to provide useful self hosted website solutions. We hope you like our work.
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