You guys really nailed it with the tickets becoming disputes. Really clever. As far as I know, not a single Help Desk app has this feature and it is exactly what I was looking for. I found you through specific search engines searches. I went through a dozen trials of big name Help Desk SaaS services and none of them supported sharing a ticket between two customers. Your niche market is not limited to gaming sites, but more importantly to e-commerce marketplaces like myself where you can easily have daily disputes between buyers and sellers. I am glad I found your company and will sure stick around for along time to come.
1) All programs out there charge $10 - per 250 contacts
2) All programs out there will only send X (usually 1000) emails a day
3) All programs are a pain in the a** to set up and are hard as hell to configure and test.
With your program I can have unlimited accounts, can send up to 5000 emails a day (I figured out I can use my godaddy vps server email that allows 5000 emails a day and remove my mailjet membership and it works flawlessly!), Your program is simple to use and understand, and I can do it all for only $30 a month!
I am new to online marketing but this is truly going to help me. This is why I am purchasing your software, it is amazing thank you so much for creating such great software!
As a small business owner running a Web Design, Development and Management website we need to have a reliable and efficient ticketing support system. I have been using Maian Support on various sites for many years now. There are not very many decent ticketing systems that do what it says it does these days. Maian Support does everything it says it does and a free version is also available which is perfect so anyone can use. However, we purchased the system a long time ago and it was the best business decision we ever made.
The support and help given by David is always speedy, polite and professional. I have had to make contact several times and nothing is ever too small or too big to help with. As a small business owner I would like to fully recommend the Maian Support system for anyone needing a support system. Thank you to David for all his work and continued help over the years since purchasing this system.
After many tries at finding a perfect cart both for myself and my customers, I have finally found it. Maian cart 2 has everything 99% of online retailers require.
It isn't bloated but the developer has taken care to ensure it meets the needs of todays online buying experience. Easy to set up and maintain, fast to load and backed by superb aftersales support.
If you are looking for a shopping cart that is easy to manage both from a reseller or an end user point of view, you have reached your final destination.
Just try it, I'm sure you will agree.
Maian Greetings has always been a favourite of mine and the first Maian script I ever used. I have been using it since about the first ever version and I loved it then, well, I love it even more now.
It is even more intuitive and user-friendly than it was then, and the possibilities are even greater now (eg. the ability to add cards in the shape of Youtube films).
I would say, keep going, keep up the good work
This is EXACTLY what i was looking for
I want you to know that this is what I have been looking for over the past year ... the strongest value, right now, is that the app has functionality to connect particular fields to one or more departments. EXCELLENT!!!!!!
So far I really like everything you guys did with this program - very clean UI and it has all the features I was looking for. I'm very excited to be able to use this for my coming up ad campaigns
I have been using phpcart up till a while ago, because it is no longer being supported. I can tell you your cart software beats the hell out of theirs.
Maian Music software is most excellent. Thank you David! As a coder myself, I am totally impressed with the professional quality of the design of this software. I want to express my appreciation for your efforts for putting this Maian Music package out there as a free tool for aspiring digital media sellers.
If you have a testimonial you would like to send us, please contact us.
Posted on: 11 Apr 2026
Posted on: 11 Apr 2026
Posted on: 21 Mar 2026
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