I am a complete newbie to php ticket support applications....it is not part of my job and I am not even a programmer. So when my partners told me to get a ticket support system up and running, with a "just make it happen" attitude, I was a bit overwhelmed.
Lucky for me I stumbled onto Maian Support and found David Ian Bennett. I do not know if Maian is a good support system or not, it does not really matter.
What I do know is that David offers the best support and services I have ever received. I have asked him endless questions (some of them really stupid) and he never gives up....his patience is endless.
I do not know David, we have never met and I have never spoken to him on the phone. For me, David is just a guy who really does give you "a helping hand" when you need it.
Kudos to you David, you deserve it!
This is EXACTLY what i was looking for
I have recently downloaded and used your script maiancart and I'd like to say it's amazing! Exactly what I'm looking for and what I need.
I use Maian Music and Maian Affiliate, they work in conjunction with each other and I have found them really helpful for me. The support is second to none. The free trial is a super idea to test out if any of the Maian software is suitable for your use. I purchased commercial licences for my Maian software, low cost, good value and I highly recommend the products and the company.
This is going to work out great for me. I am a big fan of "keep it simple" and "solve the problem, don't make more." This system is perfect. Automatic ticket creation from inbound email. Auto account creation. Auto everything. Thanks again for building this great product. The mobile interface is great, too!!
I just bought second license in a week! This script is very easy to use, and if you are a programmer, you can customize it in so many ways. I am very pleased with the auto generated code that you can copy and paste easily on your product site. The best thing that I've not seen in other script is, you can create multiple product in the script and use the code in multiple site. Keep up the good work and I hope I will see some great updates soon.
I`m very happy after testing that we will have such a fine system to serve some of our communication needs. Very well thought out and effective system.
I have been developing web sites since the 90s. I have several of your scripts and decided it's time to send you a testimonial which I feel you rightly deserve.
Like all your other scripts that I have the pleasure of owning and using, your support script is the same quality as your other scripts, right from the same ease of installation, the same intuitive design, right up to the same ease of use, and you keep them updated, you certainly have a talent for this.
I have so many other scripts from other programmers that are all so often missing features, never updated, etc., so please keep up this great work.
I have been using Maian Music for 2 weeks now, I have had no problems with install also has very detailed instructions on how to setup, Maian Music is very good looking performs very well, best of all you don't need to know coding to install Maian Music if you need help David is there to help.
We've looked at using the big brand providers of email processing before but you notice their free offerings don't include the features you want and the paid options are too expensive for companies dipping their toes into the water of marketing in this way.
We wanted the ability to auto schedule an email to go out a week or so after the initial sign up and the Maian Responder does it for us. Its configurable enough for us to set it up to use a verified, DKIM enabled, SPF enabled, google SMTP service so we have the best hopes of getting the mail to it's intended recipient and our potential customers aren't confused about who is sending it, because it's coming from us, not a third party domain sending on behalf of us.
The free service enabled us to confirm it would work for us but we then had no hesitation in paying the low cost to help Maian develop the software further.
If you have a testimonial you would like to send us, please contact us.
Posted on: 17 Jul 2026
Posted on: 11 Apr 2026
Posted on: 11 Apr 2026
We have been online now for over 25 years. We were formerly Maian Script World, but in 2021 rebranded as Maian Media. We try to provide useful self hosted website solutions. We hope you like our work.
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