I just wanted to let you know that I`ve been showing off the Support tool to senior managers in the charity I work for. They are very impressed with it. They liked its simplicity and how clean it looked and simple to use. So I thought I should share their positiveness with your brilliant work, at a sensible price, which I believe will make a big difference to the way this little charity will manage a number of issues it has, so thank you.

Mike Foston

I`m very happy after testing that we will have such a fine system to serve some of our communication needs. Very well thought out and effective system.

Vassil Loutchev

I like the product as it is easy to use and have most of the functions needed for a responder

Mr D

This is software like it`s meant to be: simple, completely bug free, intuitive and completely customisable. If Microsoft products worked as well as this, they`d be a huge multinational company! And the prompt, helpful service is the icing on the cake.

Matt Young - meditationmp3s.com

I have been using Maian products for a number of years. Any problems, contact the guys & the problem will be sorted. Possibly the friendliest company, selling top quality software at the best possible prices.

This might sound like an advert, it is not, it is one very happy customer wishing to share his good fortune with other people.

Rui Simao

Great script.... thank you!

Interworld

Buying this software was the best investment that I made this year, because I have tried to go above and beyond in customising it to fit my needs, which has resulted in me learning a lot about PHP, mySQL, etc. (Prior to this, I simply knew my way around HTML and CSS).

The PHP is positively FILLED with helpful comment lines so that someone new to PHP can still find their way around and make edits without breaking the operation.

jjjjeczalik (MaianMedia Forum)

You guys really nailed it with the tickets becoming disputes. Really clever. As far as I know, not a single Help Desk app has this feature and it is exactly what I was looking for. I found you through specific search engines searches. I went through a dozen trials of big name Help Desk SaaS services and none of them supported sharing a ticket between two customers. Your niche market is not limited to gaming sites, but more importantly to e-commerce marketplaces like myself where you can easily have daily disputes between buyers and sellers. I am glad I found your company and will sure stick around for along time to come.

Hamada

I chose Maian Support for its clean and responsive UI. It was a snap to install and the personal support is excellent.

Janet Jansen

After a few weeks of searching the web for a email auto responder provider I came across the Maian Responder. The website is very clean and professional in its appearance and was easy to get the information I was after.

The website offered a "Free" trail and stated that version 2 was due out in the next few weeks, so with nothing to loose I downloaded it.

I opened up the files and read the information on how to install it, well what can I say, the script is so easy to install it almost falls over itself trying to help you, it is so easy, within 10 minutes of downloading the files the responder was running on my wife's domain. After logging into the admin control panel and a few clicks I had my first email auto responder up an running, so easy and worked right out the box.

I did have one little issue so I emailed support, within 10 minutes, I had a response from the owner/developer who explained that I had not completed a task prior to the install, so it was nothing wrong with the software just me being eager !!

After several days version 2 of the software was released so I attempted the upgrade, this also was very easy to do. After upgrading the software and testing I decided to buy the software not only for my wife's domain. I can honestly say that the install was just as easy on my second domain and the licencing too was very straight forward. I cannot recommend this software highly enough.

Well done to the developer and I trust more software will be developed over the coming years.

Simon Hughes