Testimonials

Your support script has been a complete life saver for me, handling 100's of tickets in a completely professional way.

I have really respected the Maian Help Desk system after one of our IT staff researched and recommended it in 2015. We have been using it ever since, but recently needed to upgrade from 3.6. Now I have the feel for the 4.1 after setting it up on one help desk and it is a complete WOW.

It works beautifully. Thank you Sir for creating, maintaining, and updating this beautiful software.

After trying numerous free support ticket programs, I came across Maian Support. Compared to the rest that I tried this one not only looks more professional but it works more professional than the others. After two short days trying the free version I immediately purchased the full version. I especially like how the frequently asked question section is integrated into the program.

Ken Jarvis Photography
http://kenjarvisphotography.ca

I just wanted to say thank you for writing such a great, clear piece of software! Fantastic work - really functional, clear, organised.

Its the fact that it is super easy to learn, it executes superfast, and it works off your phone. I could sing its praises all day, but instead, I'd urge anyone looking into email marketing to give this a try.

Thank you for your prompt response, makes me feel even better about deciding on this help desk.

I absolutely love your script. The ease of setting up the front-end and installing my own cards could not be easier.

Maian Greetings was exactly what I needed for my ecard site.  The system is really impressive and the facility for personalisation is great.  I love the ability to include YouTube videos rather than just having to host every ecard on your server.  When I recently switched hosting services, I received excellent support from David to assist with the migration.  Very impressive.

You guys really nailed it with the tickets becoming disputes. Really clever. As far as I know, not a single Help Desk app has this feature and it is exactly what I was looking for. I found you through specific search engines searches. I went through a dozen trials of big name Help Desk SaaS services and none of them supported sharing a ticket between two customers. Your niche market is not limited to gaming sites, but more importantly to e-commerce marketplaces like myself where you can easily have daily disputes between buyers and sellers. I am glad I found your company and will sure stick around for along time to come.

I would firstly like to thank you on the time and effort spent on this product. I think it is awesome.

If you have a testimonial you would like to send us, please contact us.

www.maianmedia.com

Maian Media



Made with in the U.K & Hong Kong

News: Changes to White Label Licences

Posted on: 4 Feb 2025

News: Maian Journal v6.0 Released

Posted on: 2 Feb 2025

News: Maian Support v5.0 Released

Posted on: 1 Feb 2025

About

We have been online now for over 24 years. We were formerly Maian Script World, but in 2021 rebranded as Maian Media. We try to provide useful self hosted website solutions. We hope you like our work.

If you require any help or assistance, please see our support options.