As a small business owner running a Web Design, Development and Management website we need to have a reliable and efficient ticketing support system. I have been using Maian Support on various sites for many years now. There are not very many decent ticketing systems that do what it says it does these days. Maian Support does everything it says it does and a free version is also available which is perfect so anyone can use. However, we purchased the system a long time ago and it was the best business decision we ever made.
The support and help given by David is always speedy, polite and professional. I have had to make contact several times and nothing is ever too small or too big to help with. As a small business owner I would like to fully recommend the Maian Support system for anyone needing a support system. Thank you to David for all his work and continued help over the years since purchasing this system.
I tried too many Support Systems until I meet with David. I am a programmer too, also a PHP Developer. I wanted a Responsive, Secure, Simple but Powerful system. And I found it with the Maian Support system. It's easy to install and fun to use! Also as a developer I can say that the system is secure and getting updates frequently. If you have a small business or a big company, use it without any hesitation!
Fantastic software, integrates perfectly with our systems for customer license creation
I like the product as it is easy to use and have most of the functions needed for a responder
I have been developing web sites since the 90s. I have several of your scripts and decided it's time to send you a testimonial which I feel you rightly deserve.
Like all your other scripts that I have the pleasure of owning and using, your support script is the same quality as your other scripts, right from the same ease of installation, the same intuitive design, right up to the same ease of use, and you keep them updated, you certainly have a talent for this.
I have so many other scripts from other programmers that are all so often missing features, never updated, etc., so please keep up this great work.
The best Support software I have seen, thank you David for all your awesome work
Easy to use, this is exactly what ionCube users have been missing, thank you
If you are looking for some great PHP scripts for your projects and clients, then look no further than Maian Media.
Not only do they have great scripts, they can provide modifications of those scripts when you have special circumstances like what I had.
I had a client that wanted shipping to be handled in a specific way, and Maian Media was able to make the mod on Maian Pal to allow me to provide for my client what he needed, for a very resonable price.
So, check out Maian Media for your PHP script needs and mods.
I am a happy customer and so is my client.
Just downloaded the free support ticket program and have immediately bought the paid version. This program is simple to install and fantastic to use. Just wanted to say thankyou to you. I had previously tried a few other programs which I ended up throwing away as being too complicated or a drastic overkill.
Yours is so simple and does everything needed to run my business online.
Thank you so very much for the best helpdesk program available. The responsive design is the main reason I chose this one, and loving the simplicity of working it.
If you have a testimonial you would like to send us, please contact us.
Posted on: 17 Jul 2026
Posted on: 11 Apr 2026
Posted on: 11 Apr 2026
We have been online now for over 25 years. We were formerly Maian Script World, but in 2021 rebranded as Maian Media. We try to provide useful self hosted website solutions. We hope you like our work.
If you require any help or assistance, please see our support options.