I am a complete newbie to php ticket support applications....it is not part of my job and I am not even a programmer. So when my partners told me to get a ticket support system up and running, with a "just make it happen" attitude, I was a bit overwhelmed.
Lucky for me I stumbled onto Maian Support and found David Ian Bennett. I do not know if Maian is a good support system or not, it does not really matter.
What I do know is that David offers the best support and services I have ever received. I have asked him endless questions (some of them really stupid) and he never gives up....his patience is endless.
I do not know David, we have never met and I have never spoken to him on the phone. For me, David is just a guy who really does give you "a helping hand" when you need it.
Kudos to you David, you deserve it!
Maian Cart is one of the best free Shopping Cart systems available to date. FACT! We run a small on-line retail business and wanted to move away from expensive overheads of hosted cart systems to something we could manipulate with ease when the need arises. Main Cart fitted the bill perfectly and for a small fee Dave not only took our design ideas on board and tweaked the system to meet our needs but also helped install and give valuable support for the few weeks after go live
We've been using the Cart for a few months now and as always the support team at Maian always answer our questions. I had to let people know about this because I thought it was awesome!
We had to refund a customer the other day (very rare for us) but refunded her through the PayPal account she paid with. I then went into the Cart Admin to cancel the order but couldn't find it!
I checked the Sales list and it has already been automatically set to "refunded" now how COOL is that! even our £25.00 a month cart didn't have that option! Its the simplest things that make all the difference.
Looking forward to the next release of the Cart!
I have been using Maian products for a number of years. Any problems, contact the guys & the problem will be sorted. Possibly the friendliest company, selling top quality software at the best possible prices.
This might sound like an advert, it is not, it is one very happy customer wishing to share his good fortune with other people.
I am very happy with the framework you are providing. It's light, fast and very easy to modify. Congratulations on an amazing product!.
It is complete, easy to use, and is designed for simplicity. It offers features we won't use but it is nice they are there for future needs. The walk through was simple and installation went perfectly. Thanks for a great system that just pretty much dropped in place with our sites needs fulfilled.
Buying this software was the best investment that I made this year, because I have tried to go above and beyond in customising it to fit my needs, which has resulted in me learning a lot about PHP, mySQL, etc. (Prior to this, I simply knew my way around HTML and CSS).
The PHP is positively FILLED with helpful comment lines so that someone new to PHP can still find their way around and make edits without breaking the operation.
Thank you so very much for the best helpdesk program available. The responsive design is the main reason I chose this one, and loving the simplicity of working it.
I have been using phpcart up till a while ago, because it is no longer being supported. I can tell you your cart software beats the hell out of theirs.
I would firstly like to thank you on the time and effort spent on this product. I think it is awesome.
If you have a testimonial you would like to send us, please contact us.
Posted on: 22 Feb 2026
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