I really love your support script in terms of its simplicity, ease of use, and features. Thanks for developing a fantastic product that has great value for money

Francis Javier

I have been always looking for a decent helpdesk for my URL shortener websites. I don't make money off these websites, so I couldn't afford to pay for SaaS helpdesks. I found Maian Support while I was trying out all the available helpdesk software out there. David replied to all my presale questions in a timely manner. I also see that he implemented a suggestion of mine, this makes me one step closer to buying the helpdesk. I finally bought it during promotional period (very thankful)! I like that Maian Support being a one-time payment licence (very suitable for personal use).

The installation process is a breeze (I love manual installation rather than Softaculous way). I also love the fact that it sports a responsive design and this makes it really neat regardless of different device screen sizes. The helpdesk just makes sense when using it as the useful functionalities and features are there. I use it with a free live chat software, they make a perfect combination. I do recommend this helpdesk!

PS

I use Maian Music and Maian Affiliate, they work in conjunction with each other and I have found them really helpful for me. The support is second to none. The free trial is a super idea to test out if any of the Maian software is suitable for your use. I purchased commercial licences for my Maian software, low cost, good value and I highly recommend the products and the company.

Denis Steer

David made a excellent script, congratulation for all your work! Very easy to use, great and fast support, templates are very easy to use, css file very well structured. Help files are very usefull and easy to understand.

African Art Style

I've worked with a multitude of bulk email programs over the past 6 years and they all have their pros and cons. There didn't seem to be one that could do it all for me and some are so convoluted I just never got started or I spent loads of hours setting them up only to find out I needed to buy something before I could send 1000's of emails.

Maian Responder is self-hosted, feature packed yet simple to use and once you have installed and setup the system (which is very easy) you can fire away emails without worrying about escalating costs or email limits. Obviously, managing your own reputation carefully is a prerequisite but any legitimate email sender will understand this and not expect software to compensate for reckless email spamming.

Used in conjunction with Amazon's SES as your SMTP you can happily send 2000 emails a day (for FREE) without worrying about a thing.

If you are sick of hunting for a decent self-hosted option, buy Maian Responder and start marketing instead of cobbling together bad solutions.

Julio Graham (Managing Director - Olive Professional Services Ltd)

The best Support software I have seen, thank you David for all your awesome work

Tim Vercoe

I use Maian Music and Maian Affiliate, they work in conjunction with each other and I have found them really helpful for me. The support is second to none. The free trial is a super idea to test out if any of the Maian software is suitable for your use. I purchased commercial licences for my Maian software, low cost, good value and I highly recommend the products and the company.

Denis Steer

It is complete, easy to use, and is designed for simplicity. It offers features we won't use but it is nice they are there for future needs. The walk through was simple and installation went perfectly. Thanks for a great system that just pretty much dropped in place with our sites needs fulfilled.

Robert Turner

Just downloaded the free support ticket program and have immediately bought the paid version. This program is simple to install and fantastic to use. Just wanted to say thankyou to you. I had previously tried a few other programs which I ended up throwing away as being too complicated or a drastic overkill.

Yours is so simple and does everything needed to run my business online.

Stephen Jones

We've been using the Cart for a few months now and as always the support team at Maian always answer our questions. I had to let people know about this because I thought it was awesome!

We had to refund a customer the other day (very rare for us) but refunded her through the PayPal account she paid with. I then went into the Cart Admin to cancel the order but couldn't find it!

I checked the Sales list and it has already been automatically set to "refunded" now how COOL is that! even our £25.00 a month cart didn't have that option! Its the simplest things that make all the difference.

Looking forward to the next release of the Cart!

SunDog