Testimonials

I have been developing web sites since the 90s. I have several of your scripts and decided it's time to send you a testimonial which I feel you rightly deserve.

Like all your other scripts that I have the pleasure of owning and using, your support script is the same quality as your other scripts, right from the same ease of installation, the same intuitive design, right up to the same ease of use, and you keep them updated, you certainly have a talent for this.

I have so many other scripts from other programmers that are all so often missing features, never updated, etc., so please keep up this great work.

I have been always looking for a decent helpdesk for my URL shortener websites. I don't make money off these websites, so I couldn't afford to pay for SaaS helpdesks. I found Maian Support while I was trying out all the available helpdesk software out there. David replied to all my presale questions in a timely manner. I also see that he implemented a suggestion of mine, this makes me one step closer to buying the helpdesk. I finally bought it during promotional period (very thankful)! I like that Maian Support being a one-time payment licence (very suitable for personal use).

The installation process is a breeze (I love manual installation rather than Softaculous way). I also love the fact that it sports a responsive design and this makes it really neat regardless of different device screen sizes. The helpdesk just makes sense when using it as the useful functionalities and features are there. I use it with a free live chat software, they make a perfect combination. I do recommend this helpdesk!

I have been using MAIAN PAL for a good few months now and I never regretted downloading it. It is a doddle to install, extremely lightweight so it hardly eats up any of your resources and using it is a real joy.

MAIAN PAL is extremely user-friendly and intuitive for the user and admin alike, hardly any problem finding your way around in the program, while adding, removing or editing anything in your shop couldn't be simpler.

MAIAN PAL could easily compete with the much bigger, much more bloated and much more expensive (you can get MAIAN PAL for free) shopping scripts out there, the scripts that are full of bells and whistles many of us will most likely never even use.

If you are looking for a quickly installed, easy to use and easy to maintain script, then MAIAN PAL is definitely for you.

I have been using Maian products for a number of years. Any problems, contact the guys & the problem will be sorted. Possibly the friendliest company, selling top quality software at the best possible prices.

This might sound like an advert, it is not, it is one very happy customer wishing to share his good fortune with other people.

I would firstly like to thank you on the time and effort spent on this product. I think it is awesome.

I just wanted to let you know that I`ve been showing off the Support tool to senior managers in the charity I work for. They are very impressed with it. They liked its simplicity and how clean it looked and simple to use. So I thought I should share their positiveness with your brilliant work, at a sensible price, which I believe will make a big difference to the way this little charity will manage a number of issues it has, so thank you.

I chose Maian Support for its clean and responsive UI. It was a snap to install and the personal support is excellent.

I am a complete newbie to php ticket support applications....it is not part of my job and I am not even a programmer. So when my partners told me to get a ticket support system up and running, with a "just make it happen" attitude, I was a bit overwhelmed.

Lucky for me I stumbled onto Maian Support and found David Ian Bennett. I do not know if Maian is a good support system or not, it does not really matter.

What I do know is that David offers the best support and services I have ever received. I have asked him endless questions (some of them really stupid) and he never gives up....his patience is endless.

I do not know David, we have never met and I have never spoken to him on the phone. For me, David is just a guy who really does give you "a helping hand" when you need it.

Kudos to you David, you deserve it!

Wonderful script. SO glad I found it. Very powerful.

Buying this software was the best investment that I made this year, because I have tried to go above and beyond in customising it to fit my needs, which has resulted in me learning a lot about PHP, mySQL, etc. (Prior to this, I simply knew my way around HTML and CSS).

The PHP is positively FILLED with helpful comment lines so that someone new to PHP can still find their way around and make edits without breaking the operation.

If you have a testimonial you would like to send us, please contact us.

www.maianmedia.com

Maian Media



Made with in the U.K & Hong Kong

News: Newsletter - January 2026

Posted on: 21 Jan 2026

News: Changes to White Label Licences

Posted on: 4 Feb 2025

News: Maian Journal v6.0 Released

Posted on: 2 Feb 2025

About

We have been online now for over 25 years. We were formerly Maian Script World, but in 2021 rebranded as Maian Media. We try to provide useful self hosted website solutions. We hope you like our work.

If you require any help or assistance, please see our support options.