It was very easy to install and no bugs l have seen so far and l personally love it, especially how support keeps in touch.

For the price l bought it for, it is worthy far much more than scripts that are sold for $250 or so.

So keep up the good work and developing it.

Crispen

Thank you so very much for the best helpdesk program available. The responsive design is the main reason I chose this one, and loving the simplicity of working it.

BurkeKnight

This is software like it`s meant to be: simple, completely bug free, intuitive and completely customisable. If Microsoft products worked as well as this, they`d be a huge multinational company! And the prompt, helpful service is the icing on the cake.

Matt Young - meditationmp3s.com

I use Maian Music and Maian Affiliate, they work in conjunction with each other and I have found them really helpful for me. The support is second to none. The free trial is a super idea to test out if any of the Maian software is suitable for your use. I purchased commercial licences for my Maian software, low cost, good value and I highly recommend the products and the company.

Denis Steer

Maian Guardian is a great product and it will definitely work well.

Alexander Belonosov (Source Guardian Customer Support)

I would firstly like to thank you on the time and effort spent on this product. I think it is awesome.

Alvern St Hilaire

I am a complete newbie to php ticket support applications....it is not part of my job and I am not even a programmer. So when my partners told me to get a ticket support system up and running, with a "just make it happen" attitude, I was a bit overwhelmed.

Lucky for me I stumbled onto Maian Support and found David Ian Bennett. I do not know if Maian is a good support system or not, it does not really matter.

What I do know is that David offers the best support and services I have ever received. I have asked him endless questions (some of them really stupid) and he never gives up....his patience is endless.

I do not know David, we have never met and I have never spoken to him on the phone. For me, David is just a guy who really does give you "a helping hand" when you need it.

Kudos to you David, you deserve it!

Pakapaka (MaianMedia Forums)

You guys really nailed it with the tickets becoming disputes. Really clever. As far as I know, not a single Help Desk app has this feature and it is exactly what I was looking for. I found you through specific search engines searches. I went through a dozen trials of big name Help Desk SaaS services and none of them supported sharing a ticket between two customers. Your niche market is not limited to gaming sites, but more importantly to e-commerce marketplaces like myself where you can easily have daily disputes between buyers and sellers. I am glad I found your company and will sure stick around for along time to come.

Hamada

Wonderful script. SO glad I found it. Very powerful.

John Eric Booth

This is going to work out great for me. I am a big fan of "keep it simple" and "solve the problem, don't make more." This system is perfect. Automatic ticket creation from inbound email. Auto account creation. Auto everything. Thanks again for building this great product. The mobile interface is great, too!!

Henry Fell