Thank you for your prompt response, makes me feel even better about deciding on this help desk.
I have been always looking for a decent helpdesk for my URL shortener websites. I don't make money off these websites, so I couldn't afford to pay for SaaS helpdesks. I found Maian Support while I was trying out all the available helpdesk software out there. David replied to all my presale questions in a timely manner. I also see that he implemented a suggestion of mine, this makes me one step closer to buying the helpdesk. I finally bought it during promotional period (very thankful)! I like that Maian Support being a one-time payment licence (very suitable for personal use).
The installation process is a breeze (I love manual installation rather than Softaculous way). I also love the fact that it sports a responsive design and this makes it really neat regardless of different device screen sizes. The helpdesk just makes sense when using it as the useful functionalities and features are there. I use it with a free live chat software, they make a perfect combination. I do recommend this helpdesk!
This is EXACTLY what i was looking for
Maian Greetings has always been a favourite of mine and the first Maian script I ever used. I have been using it since about the first ever version and I loved it then, well, I love it even more now.
It is even more intuitive and user-friendly than it was then, and the possibilities are even greater now (eg. the ability to add cards in the shape of Youtube films).
I would say, keep going, keep up the good work
After trying numerous free support ticket programs, I came across Maian Support. Compared to the rest that I tried this one not only looks more professional but it works more professional than the others. After two short days trying the free version I immediately purchased the full version. I especially like how the frequently asked question section is integrated into the program.
Ken Jarvis Photography
http://kenjarvisphotography.ca
It is complete, easy to use, and is designed for simplicity. It offers features we won't use but it is nice they are there for future needs. The walk through was simple and installation went perfectly. Thanks for a great system that just pretty much dropped in place with our sites needs fulfilled.
I would firstly like to thank you on the time and effort spent on this product. I think it is awesome.
We've looked at using the big brand providers of email processing before but you notice their free offerings don't include the features you want and the paid options are too expensive for companies dipping their toes into the water of marketing in this way.
We wanted the ability to auto schedule an email to go out a week or so after the initial sign up and the Maian Responder does it for us. Its configurable enough for us to set it up to use a verified, DKIM enabled, SPF enabled, google SMTP service so we have the best hopes of getting the mail to it's intended recipient and our potential customers aren't confused about who is sending it, because it's coming from us, not a third party domain sending on behalf of us.
The free service enabled us to confirm it would work for us but we then had no hesitation in paying the low cost to help Maian develop the software further.
After many tries at finding a perfect cart both for myself and my customers, I have finally found it. Maian cart 2 has everything 99% of online retailers require.
It isn't bloated but the developer has taken care to ensure it meets the needs of todays online buying experience. Easy to set up and maintain, fast to load and backed by superb aftersales support.
If you are looking for a shopping cart that is easy to manage both from a reseller or an end user point of view, you have reached your final destination.
Just try it, I'm sure you will agree.
West Norfolk Radio have recently purchased Maian Music to provide independent artists another outlet to sell music.
The Program was easy to load onto our server without professional help, although we did have a problem of our own making.
We contacted MS World and David had this sorted within hours. We are still testing the program before it goes live and are very impressed with its performance.
If you have a testimonial you would like to send us, please contact us.
Posted on: 17 Jul 2026
Posted on: 11 Apr 2026
Posted on: 11 Apr 2026
We have been online now for over 25 years. We were formerly Maian Script World, but in 2021 rebranded as Maian Media. We try to provide useful self hosted website solutions. We hope you like our work.
If you require any help or assistance, please see our support options.