We've looked at using the big brand providers of email processing before but you notice their free offerings don't include the features you want and the paid options are too expensive for companies dipping their toes into the water of marketing in this way.
We wanted the ability to auto schedule an email to go out a week or so after the initial sign up and the Maian Responder does it for us. Its configurable enough for us to set it up to use a verified, DKIM enabled, SPF enabled, google SMTP service so we have the best hopes of getting the mail to it's intended recipient and our potential customers aren't confused about who is sending it, because it's coming from us, not a third party domain sending on behalf of us.
The free service enabled us to confirm it would work for us but we then had no hesitation in paying the low cost to help Maian develop the software further.
After many tries at finding a perfect cart both for myself and my customers, I have finally found it. Maian cart 2 has everything 99% of online retailers require.
It isn't bloated but the developer has taken care to ensure it meets the needs of todays online buying experience. Easy to set up and maintain, fast to load and backed by superb aftersales support.
If you are looking for a shopping cart that is easy to manage both from a reseller or an end user point of view, you have reached your final destination.
Just try it, I'm sure you will agree.
I chose Maian Support for its clean and responsive UI. It was a snap to install and the personal support is excellent.
Maian Greetings was exactly what I needed for my ecard site. The system is really impressive and the facility for personalisation is great. I love the ability to include YouTube videos rather than just having to host every ecard on your server. When I recently switched hosting services, I received excellent support from David to assist with the migration. Very impressive.
After trying numerous free support ticket programs, I came across Maian Support. Compared to the rest that I tried this one not only looks more professional but it works more professional than the others. After two short days trying the free version I immediately purchased the full version. I especially like how the frequently asked question section is integrated into the program.
Ken Jarvis Photography
http://kenjarvisphotography.ca
We've been using the Cart for a few months now and as always the support team at Maian always answer our questions. I had to let people know about this because I thought it was awesome!
We had to refund a customer the other day (very rare for us) but refunded her through the PayPal account she paid with. I then went into the Cart Admin to cancel the order but couldn't find it!
I checked the Sales list and it has already been automatically set to "refunded" now how COOL is that! even our £25.00 a month cart didn't have that option! Its the simplest things that make all the difference.
Looking forward to the next release of the Cart!
I use Maian Music and Maian Affiliate, they work in conjunction with each other and I have found them really helpful for me. The support is second to none. The free trial is a super idea to test out if any of the Maian software is suitable for your use. I purchased commercial licences for my Maian software, low cost, good value and I highly recommend the products and the company.
The best Support software I have seen, thank you David for all your awesome work
I have been using both Maian Event and Maian Cart for a long time now and they both works like a charm. The best things with Maian Media is the outstanding service that is given to the user of the programs. If you want to change a little bit of code to fit your special needs, or having some questions about setting the program up, they are always there to help you out! Highly recommended!
You guys really nailed it with the tickets becoming disputes. Really clever. As far as I know, not a single Help Desk app has this feature and it is exactly what I was looking for. I found you through specific search engines searches. I went through a dozen trials of big name Help Desk SaaS services and none of them supported sharing a ticket between two customers. Your niche market is not limited to gaming sites, but more importantly to e-commerce marketplaces like myself where you can easily have daily disputes between buyers and sellers. I am glad I found your company and will sure stick around for along time to come.
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Posted on: 21 Jan 2026
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Posted on: 2 Feb 2025
We have been online now for over 25 years. We were formerly Maian Script World, but in 2021 rebranded as Maian Media. We try to provide useful self hosted website solutions. We hope you like our work.
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