This is going to work out great for me. I am a big fan of "keep it simple" and "solve the problem, don't make more." This system is perfect. Automatic ticket creation from inbound email. Auto account creation. Auto everything. Thanks again for building this great product. The mobile interface is great, too!!
I want you to know that this is what I have been looking for over the past year ... the strongest value, right now, is that the app has functionality to connect particular fields to one or more departments. EXCELLENT!!!!!!
It was very easy to install and no bugs l have seen so far and l personally love it, especially how support keeps in touch.
For the price l bought it for, it is worthy far much more than scripts that are sold for $250 or so.
So keep up the good work and developing it.
We've been using the Cart for a few months now and as always the support team at Maian always answer our questions. I had to let people know about this because I thought it was awesome!
We had to refund a customer the other day (very rare for us) but refunded her through the PayPal account she paid with. I then went into the Cart Admin to cancel the order but couldn't find it!
I checked the Sales list and it has already been automatically set to "refunded" now how COOL is that! even our £25.00 a month cart didn't have that option! Its the simplest things that make all the difference.
Looking forward to the next release of the Cart!
I have been using Maian products for a number of years. Any problems, contact the guys & the problem will be sorted. Possibly the friendliest company, selling top quality software at the best possible prices.
This might sound like an advert, it is not, it is one very happy customer wishing to share his good fortune with other people.
I am very happy with the framework you are providing. It's light, fast and very easy to modify. Congratulations on an amazing product!.
Thank you for your prompt response, makes me feel even better about deciding on this help desk.
As a small business owner running a Web Design, Development and Management website we need to have a reliable and efficient ticketing support system. I have been using Maian Support on various sites for many years now. There are not very many decent ticketing systems that do what it says it does these days. Maian Support does everything it says it does and a free version is also available which is perfect so anyone can use. However, we purchased the system a long time ago and it was the best business decision we ever made.
The support and help given by David is always speedy, polite and professional. I have had to make contact several times and nothing is ever too small or too big to help with. As a small business owner I would like to fully recommend the Maian Support system for anyone needing a support system. Thank you to David for all his work and continued help over the years since purchasing this system.
I must record my congratulations to you on producing such a magnificent piece of software. Although it is very comprehensive and powerful offering countless facilities, it still retains a very user-friendly and intuitive interface for the administrator.
Earlier this year I was searching for a shopping cart so that I could implement e-shopping for some of our clients' websites. When I stumbled across Maian Cart version-1 I was impressed, but as soon as I discovered that version-2 was being produced I halted my work and waited for the new version to arrive.
I must say that my waiting has not been in vain as I now have access to a brilliant piece of software that makes creating a shopping cart a "breeze".
If anyone is looking to implement a shopping cart quickly and easily (without having to understand in-depth programming) then I strongly recommend you take a look at Maian Cart version-2.
I really love your support script in terms of its simplicity, ease of use, and features. Thanks for developing a fantastic product that has great value for money
If you have a testimonial you would like to send us, please contact us.
Posted on: 11 Apr 2026
Posted on: 11 Apr 2026
Posted on: 21 Mar 2026
We have been online now for over 25 years. We were formerly Maian Script World, but in 2021 rebranded as Maian Media. We try to provide useful self hosted website solutions. We hope you like our work.
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