I have been always looking for a decent helpdesk for my URL shortener websites. I don't make money off these websites, so I couldn't afford to pay for SaaS helpdesks. I found Maian Support while I was trying out all the available helpdesk software out there. David replied to all my presale questions in a timely manner. I also see that he implemented a suggestion of mine, this makes me one step closer to buying the helpdesk. I finally bought it during promotional period (very thankful)! I like that Maian Support being a one-time payment licence (very suitable for personal use).
The installation process is a breeze (I love manual installation rather than Softaculous way). I also love the fact that it sports a responsive design and this makes it really neat regardless of different device screen sizes. The helpdesk just makes sense when using it as the useful functionalities and features are there. I use it with a free live chat software, they make a perfect combination. I do recommend this helpdesk!
West Norfolk Radio have recently purchased Maian Music to provide independent artists another outlet to sell music.
The Program was easy to load onto our server without professional help, although we did have a problem of our own making.
We contacted MS World and David had this sorted within hours. We are still testing the program before it goes live and are very impressed with its performance.
I'm glad I decided to purchase this script. Maian Support is light and easy to install. The structure was clear, logical and effective. David has obviously put a lot of thought and expertise into designing it. The main benefits came from our colleagues and our management team sending in their support requests, receiving individual feedback and interacting with my IT team flawlessly. Thank you David for a almost perfect product at a reasonable price! You are indeed a maverick
I really love your software! So smooth and essential, it is exactly what I need!!!
I tried too many Support Systems until I meet with David. I am a programmer too, also a PHP Developer. I wanted a Responsive, Secure, Simple but Powerful system. And I found it with the Maian Support system. It's easy to install and fun to use! Also as a developer I can say that the system is secure and getting updates frequently. If you have a small business or a big company, use it without any hesitation!
After many tries at finding a perfect cart both for myself and my customers, I have finally found it. Maian cart 2 has everything 99% of online retailers require.
It isn't bloated but the developer has taken care to ensure it meets the needs of todays online buying experience. Easy to set up and maintain, fast to load and backed by superb aftersales support.
If you are looking for a shopping cart that is easy to manage both from a reseller or an end user point of view, you have reached your final destination.
Just try it, I'm sure you will agree.
I like the product as it is easy to use and have most of the functions needed for a responder
I have really respected the Maian Help Desk system after one of our IT staff researched and recommended it in 2015. We have been using it ever since, but recently needed to upgrade from 3.6. Now I have the feel for the 4.1 after setting it up on one help desk and it is a complete WOW.
It works beautifully. Thank you Sir for creating, maintaining, and updating this beautiful software.
As a small business owner running a Web Design, Development and Management website we need to have a reliable and efficient ticketing support system. I have been using Maian Support on various sites for many years now. There are not very many decent ticketing systems that do what it says it does these days. Maian Support does everything it says it does and a free version is also available which is perfect so anyone can use. However, we purchased the system a long time ago and it was the best business decision we ever made.
The support and help given by David is always speedy, polite and professional. I have had to make contact several times and nothing is ever too small or too big to help with. As a small business owner I would like to fully recommend the Maian Support system for anyone needing a support system. Thank you to David for all his work and continued help over the years since purchasing this system.
Just downloaded the free support ticket program and have immediately bought the paid version. This program is simple to install and fantastic to use. Just wanted to say thankyou to you. I had previously tried a few other programs which I ended up throwing away as being too complicated or a drastic overkill.
Yours is so simple and does everything needed to run my business online.
If you have a testimonial you would like to send us, please contact us.
Posted on: 21 Mar 2026
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We have been online now for over 25 years. We were formerly Maian Script World, but in 2021 rebranded as Maian Media. We try to provide useful self hosted website solutions. We hope you like our work.
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