I have been always looking for a decent helpdesk for my URL shortener websites. I don't make money off these websites, so I couldn't afford to pay for SaaS helpdesks. I found Maian Support while I was trying out all the available helpdesk software out there. David replied to all my presale questions in a timely manner. I also see that he implemented a suggestion of mine, this makes me one step closer to buying the helpdesk. I finally bought it during promotional period (very thankful)! I like that Maian Support being a one-time payment licence (very suitable for personal use).

The installation process is a breeze (I love manual installation rather than Softaculous way). I also love the fact that it sports a responsive design and this makes it really neat regardless of different device screen sizes. The helpdesk just makes sense when using it as the useful functionalities and features are there. I use it with a free live chat software, they make a perfect combination. I do recommend this helpdesk!

PS

I like the product as it is easy to use and have most of the functions needed for a responder

Mr D

We've been using the Cart for a few months now and as always the support team at Maian always answer our questions. I had to let people know about this because I thought it was awesome!

We had to refund a customer the other day (very rare for us) but refunded her through the PayPal account she paid with. I then went into the Cart Admin to cancel the order but couldn't find it!

I checked the Sales list and it has already been automatically set to "refunded" now how COOL is that! even our £25.00 a month cart didn't have that option! Its the simplest things that make all the difference.

Looking forward to the next release of the Cart!

SunDog

1) All programs out there charge $10 - per 250 contacts
2) All programs out there will only send X (usually 1000) emails a day
3) All programs are a pain in the a** to set up and are hard as hell to configure and test.

With your program I can have unlimited accounts, can send up to 5000 emails a day (I figured out I can use my godaddy vps server email that allows 5000 emails a day and remove my mailjet membership and it works flawlessly!), Your program is simple to use and understand, and I can do it all for only $30 a month!

I am new to online marketing but this is truly going to help me. This is why I am purchasing your software, it is amazing thank you so much for creating such great software!

Vladimir

This is software like it`s meant to be: simple, completely bug free, intuitive and completely customisable. If Microsoft products worked as well as this, they`d be a huge multinational company! And the prompt, helpful service is the icing on the cake.

Matt Young - meditationmp3s.com

I would like to say that I tried and tested many, many shopping cart scripts before trying yours and found most over priced and loaded with items that would only suit a major store, where as your cart does most of the things the others do, without the clutter and in some cases your cart does a lot more.

What I really like about it is it clean to the point and does exactly what I require.

Brian Stoneman

I am a complete newbie to php ticket support applications....it is not part of my job and I am not even a programmer. So when my partners told me to get a ticket support system up and running, with a "just make it happen" attitude, I was a bit overwhelmed.

Lucky for me I stumbled onto Maian Support and found David Ian Bennett. I do not know if Maian is a good support system or not, it does not really matter.

What I do know is that David offers the best support and services I have ever received. I have asked him endless questions (some of them really stupid) and he never gives up....his patience is endless.

I do not know David, we have never met and I have never spoken to him on the phone. For me, David is just a guy who really does give you "a helping hand" when you need it.

Kudos to you David, you deserve it!

Pakapaka (MaianMedia Forums)

I'm glad I decided to purchase this script. Maian Support is light and easy to install. The structure was clear, logical and effective. David has obviously put a lot of thought and expertise into designing it. The main benefits came from our colleagues and our management team sending in their support requests, receiving individual feedback and interacting with my IT team flawlessly. Thank you David for a almost perfect product at a reasonable price! You are indeed a maverick

Gopalakrishnan Nair, IT Manager, EMRAIL SDN BHD, www.emrail.com.my

We've looked at using the big brand providers of email processing before but you notice their free offerings don't include the features you want and the paid options are too expensive for companies dipping their toes into the water of marketing in this way.

We wanted the ability to auto schedule an email to go out a week or so after the initial sign up and the Maian Responder does it for us. Its configurable enough for us to set it up to use a verified, DKIM enabled, SPF enabled, google SMTP service so we have the best hopes of getting the mail to it's intended recipient and our potential customers aren't confused about who is sending it, because it's coming from us, not a third party domain sending on behalf of us.

The free service enabled us to confirm it would work for us but we then had no hesitation in paying the low cost to help Maian develop the software further.

Tony B - Mobunti Limited

Easy to use, this is exactly what ionCube users have been missing, thank you

Pauline Lau