It is complete, easy to use, and is designed for simplicity. It offers features we won't use but it is nice they are there for future needs. The walk through was simple and installation went perfectly. Thanks for a great system that just pretty much dropped in place with our sites needs fulfilled.
I have really respected the Maian Help Desk system after one of our IT staff researched and recommended it in 2015. We have been using it ever since, but recently needed to upgrade from 3.6. Now I have the feel for the 4.1 after setting it up on one help desk and it is a complete WOW.
It works beautifully. Thank you Sir for creating, maintaining, and updating this beautiful software.
I am a complete newbie to php ticket support applications....it is not part of my job and I am not even a programmer. So when my partners told me to get a ticket support system up and running, with a "just make it happen" attitude, I was a bit overwhelmed.
Lucky for me I stumbled onto Maian Support and found David Ian Bennett. I do not know if Maian is a good support system or not, it does not really matter.
What I do know is that David offers the best support and services I have ever received. I have asked him endless questions (some of them really stupid) and he never gives up....his patience is endless.
I do not know David, we have never met and I have never spoken to him on the phone. For me, David is just a guy who really does give you "a helping hand" when you need it.
Kudos to you David, you deserve it!
I`m very happy after testing that we will have such a fine system to serve some of our communication needs. Very well thought out and effective system.
Buying this software was the best investment that I made this year, because I have tried to go above and beyond in customising it to fit my needs, which has resulted in me learning a lot about PHP, mySQL, etc. (Prior to this, I simply knew my way around HTML and CSS).
The PHP is positively FILLED with helpful comment lines so that someone new to PHP can still find their way around and make edits without breaking the operation.
I am very happy with the framework you are providing. It's light, fast and very easy to modify. Congratulations on an amazing product!.
I was using ZenCart before I tried Maian, and there really is no comparison. This is soooo slick, it really does everything and more than I could have hoped for, and with such simplicity.
I have been using both Maian Event and Maian Cart for a long time now and they both works like a charm. The best things with Maian Media is the outstanding service that is given to the user of the programs. If you want to change a little bit of code to fit your special needs, or having some questions about setting the program up, they are always there to help you out! Highly recommended!
We've looked at using the big brand providers of email processing before but you notice their free offerings don't include the features you want and the paid options are too expensive for companies dipping their toes into the water of marketing in this way.
We wanted the ability to auto schedule an email to go out a week or so after the initial sign up and the Maian Responder does it for us. Its configurable enough for us to set it up to use a verified, DKIM enabled, SPF enabled, google SMTP service so we have the best hopes of getting the mail to it's intended recipient and our potential customers aren't confused about who is sending it, because it's coming from us, not a third party domain sending on behalf of us.
The free service enabled us to confirm it would work for us but we then had no hesitation in paying the low cost to help Maian develop the software further.
I really love your software! So smooth and essential, it is exactly what I need!!!
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Posted on: 21 Jan 2026
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We have been online now for over 25 years. We were formerly Maian Script World, but in 2021 rebranded as Maian Media. We try to provide useful self hosted website solutions. We hope you like our work.
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