I`m very happy after testing that we will have such a fine system to serve some of our communication needs. Very well thought out and effective system.
We've been using the Cart for a few months now and as always the support team at Maian always answer our questions. I had to let people know about this because I thought it was awesome!
We had to refund a customer the other day (very rare for us) but refunded her through the PayPal account she paid with. I then went into the Cart Admin to cancel the order but couldn't find it!
I checked the Sales list and it has already been automatically set to "refunded" now how COOL is that! even our £25.00 a month cart didn't have that option! Its the simplest things that make all the difference.
Looking forward to the next release of the Cart!
I tried too many Support Systems until I meet with David. I am a programmer too, also a PHP Developer. I wanted a Responsive, Secure, Simple but Powerful system. And I found it with the Maian Support system. It's easy to install and fun to use! Also as a developer I can say that the system is secure and getting updates frequently. If you have a small business or a big company, use it without any hesitation!
I have been always looking for a decent helpdesk for my URL shortener websites. I don't make money off these websites, so I couldn't afford to pay for SaaS helpdesks. I found Maian Support while I was trying out all the available helpdesk software out there. David replied to all my presale questions in a timely manner. I also see that he implemented a suggestion of mine, this makes me one step closer to buying the helpdesk. I finally bought it during promotional period (very thankful)! I like that Maian Support being a one-time payment licence (very suitable for personal use).
The installation process is a breeze (I love manual installation rather than Softaculous way). I also love the fact that it sports a responsive design and this makes it really neat regardless of different device screen sizes. The helpdesk just makes sense when using it as the useful functionalities and features are there. I use it with a free live chat software, they make a perfect combination. I do recommend this helpdesk!
I have really respected the Maian Help Desk system after one of our IT staff researched and recommended it in 2015. We have been using it ever since, but recently needed to upgrade from 3.6. Now I have the feel for the 4.1 after setting it up on one help desk and it is a complete WOW.
It works beautifully. Thank you Sir for creating, maintaining, and updating this beautiful software.
I am very happy to have purchased this software. Maian Responder is a complete software yet, simple. It is robust and works perfect. To me, what I like is that it is easy to manage campaigns, subscribers and messages. Other software or plugins usually complicate everything to manage. Therefore, Maian Responder has a light appearance and an intuitive environment.
I know that David, gradually, will incorporate new features to improve the Autoresponder, because he listens to users like me, when we suggest new features or logical changes that increase the power.
I have many years buying services and software, but technical support David, is absolutely amazing, fast, and effective
I am a complete newbie to php ticket support applications....it is not part of my job and I am not even a programmer. So when my partners told me to get a ticket support system up and running, with a "just make it happen" attitude, I was a bit overwhelmed.
Lucky for me I stumbled onto Maian Support and found David Ian Bennett. I do not know if Maian is a good support system or not, it does not really matter.
What I do know is that David offers the best support and services I have ever received. I have asked him endless questions (some of them really stupid) and he never gives up....his patience is endless.
I do not know David, we have never met and I have never spoken to him on the phone. For me, David is just a guy who really does give you "a helping hand" when you need it.
Kudos to you David, you deserve it!
Maian Greetings has always been a favourite of mine and the first Maian script I ever used. I have been using it since about the first ever version and I loved it then, well, I love it even more now.
It is even more intuitive and user-friendly than it was then, and the possibilities are even greater now (eg. the ability to add cards in the shape of Youtube films).
I would say, keep going, keep up the good work
Wonderful script. SO glad I found it. Very powerful.
I would firstly like to thank you on the time and effort spent on this product. I think it is awesome.
If you have a testimonial you would like to send us, please contact us.
Posted on: 17 Jul 2026
Posted on: 11 Apr 2026
Posted on: 11 Apr 2026
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