Your support script has been a complete life saver for me, handling 100's of tickets in a completely professional way.

The VideoSwiper Team

Fantastic software, integrates perfectly with our systems for customer license creation

Peter Reid

I was using ZenCart before I tried Maian, and there really is no comparison. This is soooo slick, it really does everything and more than I could have hoped for, and with such simplicity.

Steven Glass - VitaminRox

I am very happy to have purchased this software. Maian Responder is a complete software yet, simple. It is robust and works perfect. To me, what I like is that it is easy to manage campaigns, subscribers and messages. Other software or plugins usually complicate everything to manage. Therefore, Maian Responder has a light appearance and an intuitive environment.

I know that David, gradually, will incorporate new features to improve the Autoresponder, because he listens to users like me, when we suggest new features or logical changes that increase the power.

I have many years buying services and software, but technical support David, is absolutely amazing, fast, and effective

Francisco Ariza Rega - 500sitios.com

I'm glad I decided to purchase this script. Maian Support is light and easy to install. The structure was clear, logical and effective. David has obviously put a lot of thought and expertise into designing it. The main benefits came from our colleagues and our management team sending in their support requests, receiving individual feedback and interacting with my IT team flawlessly. Thank you David for a almost perfect product at a reasonable price! You are indeed a maverick

Gopalakrishnan Nair, IT Manager, EMRAIL SDN BHD, www.emrail.com.my

I've worked with a multitude of bulk email programs over the past 6 years and they all have their pros and cons. There didn't seem to be one that could do it all for me and some are so convoluted I just never got started or I spent loads of hours setting them up only to find out I needed to buy something before I could send 1000's of emails.

Maian Responder is self-hosted, feature packed yet simple to use and once you have installed and setup the system (which is very easy) you can fire away emails without worrying about escalating costs or email limits. Obviously, managing your own reputation carefully is a prerequisite but any legitimate email sender will understand this and not expect software to compensate for reckless email spamming.

Used in conjunction with Amazon's SES as your SMTP you can happily send 2000 emails a day (for FREE) without worrying about a thing.

If you are sick of hunting for a decent self-hosted option, buy Maian Responder and start marketing instead of cobbling together bad solutions.

Julio Graham (Managing Director - Olive Professional Services Ltd)

The best Support software I have seen, thank you David for all your awesome work

Tim Vercoe

Thank you for your prompt response, makes me feel even better about deciding on this help desk.

Christopher R. Soltys

David made a excellent script, congratulation for all your work! Very easy to use, great and fast support, templates are very easy to use, css file very well structured. Help files are very usefull and easy to understand.

African Art Style

I am a complete newbie to php ticket support applications....it is not part of my job and I am not even a programmer. So when my partners told me to get a ticket support system up and running, with a "just make it happen" attitude, I was a bit overwhelmed.

Lucky for me I stumbled onto Maian Support and found David Ian Bennett. I do not know if Maian is a good support system or not, it does not really matter.

What I do know is that David offers the best support and services I have ever received. I have asked him endless questions (some of them really stupid) and he never gives up....his patience is endless.

I do not know David, we have never met and I have never spoken to him on the phone. For me, David is just a guy who really does give you "a helping hand" when you need it.

Kudos to you David, you deserve it!

Pakapaka (MaianMedia Forums)