You guys really nailed it with the tickets becoming disputes. Really clever. As far as I know, not a single Help Desk app has this feature and it is exactly what I was looking for. I found you through specific search engines searches. I went through a dozen trials of big name Help Desk SaaS services and none of them supported sharing a ticket between two customers. Your niche market is not limited to gaming sites, but more importantly to e-commerce marketplaces like myself where you can easily have daily disputes between buyers and sellers. I am glad I found your company and will sure stick around for along time to come.

Hamada

Maian Cube is a product we have been looking for in the past months. The features of Maian Cube enable us to empower our resellers to manage the license yet we still have the control.

Mark Koh (Singapore)

I want you to know that this is what I have been looking for over the past year ... the strongest value, right now, is that the app has functionality to connect particular fields to one or more departments. EXCELLENT!!!!!!

Michael Pietrzak

I have been using Maian Music for 2 weeks now, I have had no problems with install also has very detailed instructions on how to setup, Maian Music is very good looking performs very well, best of all you don't need to know coding to install Maian Music if you need help David is there to help.

Tim Vercoe

I have been developing web sites since the 90s. I have several of your scripts and decided it's time to send you a testimonial which I feel you rightly deserve.

Like all your other scripts that I have the pleasure of owning and using, your support script is the same quality as your other scripts, right from the same ease of installation, the same intuitive design, right up to the same ease of use, and you keep them updated, you certainly have a talent for this.

I have so many other scripts from other programmers that are all so often missing features, never updated, etc., so please keep up this great work.

Chris Budd (budds.co.uk)

Maian Music software is most excellent. Thank you David! As a coder myself, I am totally impressed with the professional quality of the design of this software. I want to express my appreciation for your efforts for putting this Maian Music package out there as a free tool for aspiring digital media sellers.

Stuart de Usoz. Recording artist/Web Developer, Barcelona, Spain

After trying numerous free support ticket programs, I came across Maian Support. Compared to the rest that I tried this one not only looks more professional but it works more professional than the others. After two short days trying the free version I immediately purchased the full version. I especially like how the frequently asked question section is integrated into the program.

Ken Jarvis Photography
http://kenjarvisphotography.ca

Ken Jarvis

Maian Guardian is a great product and it will definitely work well.

Alexander Belonosov (Source Guardian Customer Support)

West Norfolk Radio have recently purchased Maian Music to provide independent artists another outlet to sell music.

The Program was easy to load onto our server without professional help, although we did have a problem of our own making.

We contacted MS World and David had this sorted within hours. We are still testing the program before it goes live and are very impressed with its performance.

Brian Clayton - West Norfolk Radio

I just wanted to let you know that I`ve been showing off the Support tool to senior managers in the charity I work for. They are very impressed with it. They liked its simplicity and how clean it looked and simple to use. So I thought I should share their positiveness with your brilliant work, at a sensible price, which I believe will make a big difference to the way this little charity will manage a number of issues it has, so thank you.

Mike Foston