After trying numerous free support ticket programs, I came across Maian Support. Compared to the rest that I tried this one not only looks more professional but it works more professional than the others. After two short days trying the free version I immediately purchased the full version. I especially like how the frequently asked question section is integrated into the program.
Ken Jarvis Photography
http://kenjarvisphotography.ca
I just wanted to let you know that I`ve been showing off the Support tool to senior managers in the charity I work for. They are very impressed with it. They liked its simplicity and how clean it looked and simple to use. So I thought I should share their positiveness with your brilliant work, at a sensible price, which I believe will make a big difference to the way this little charity will manage a number of issues it has, so thank you.
I have been always looking for a decent helpdesk for my URL shortener websites. I don't make money off these websites, so I couldn't afford to pay for SaaS helpdesks. I found Maian Support while I was trying out all the available helpdesk software out there. David replied to all my presale questions in a timely manner. I also see that he implemented a suggestion of mine, this makes me one step closer to buying the helpdesk. I finally bought it during promotional period (very thankful)! I like that Maian Support being a one-time payment licence (very suitable for personal use).
The installation process is a breeze (I love manual installation rather than Softaculous way). I also love the fact that it sports a responsive design and this makes it really neat regardless of different device screen sizes. The helpdesk just makes sense when using it as the useful functionalities and features are there. I use it with a free live chat software, they make a perfect combination. I do recommend this helpdesk!
David made a excellent script, congratulation for all your work! Very easy to use, great and fast support, templates are very easy to use, css file very well structured. Help files are very usefull and easy to understand.
I would firstly like to thank you on the time and effort spent on this product. I think it is awesome.
I'm glad I decided to purchase this script. Maian Support is light and easy to install. The structure was clear, logical and effective. David has obviously put a lot of thought and expertise into designing it. The main benefits came from our colleagues and our management team sending in their support requests, receiving individual feedback and interacting with my IT team flawlessly. Thank you David for a almost perfect product at a reasonable price! You are indeed a maverick
If you are looking for some great PHP scripts for your projects and clients, then look no further than Maian Media.
Not only do they have great scripts, they can provide modifications of those scripts when you have special circumstances like what I had.
I had a client that wanted shipping to be handled in a specific way, and Maian Media was able to make the mod on Maian Pal to allow me to provide for my client what he needed, for a very resonable price.
So, check out Maian Media for your PHP script needs and mods.
I am a happy customer and so is my client.
1) All programs out there charge $10 - per 250 contacts
2) All programs out there will only send X (usually 1000) emails a day
3) All programs are a pain in the a** to set up and are hard as hell to configure and test.
With your program I can have unlimited accounts, can send up to 5000 emails a day (I figured out I can use my godaddy vps server email that allows 5000 emails a day and remove my mailjet membership and it works flawlessly!), Your program is simple to use and understand, and I can do it all for only $30 a month!
I am new to online marketing but this is truly going to help me. This is why I am purchasing your software, it is amazing thank you so much for creating such great software!
I just bought second license in a week! This script is very easy to use, and if you are a programmer, you can customize it in so many ways. I am very pleased with the auto generated code that you can copy and paste easily on your product site. The best thing that I've not seen in other script is, you can create multiple product in the script and use the code in multiple site. Keep up the good work and I hope I will see some great updates soon.
Your support script has been a complete life saver for me, handling 100's of tickets in a completely professional way.
If you have a testimonial you would like to send us, please contact us.
Posted on: 22 Feb 2026
Posted on: 4 Feb 2026
Posted on: 21 Jan 2026
We have been online now for over 25 years. We were formerly Maian Script World, but in 2021 rebranded as Maian Media. We try to provide useful self hosted website solutions. We hope you like our work.
If you require any help or assistance, please see our support options.