The best Support software I have seen, thank you David for all your awesome work
Maian Greetings was exactly what I needed for my ecard site. The system is really impressive and the facility for personalisation is great. I love the ability to include YouTube videos rather than just having to host every ecard on your server. When I recently switched hosting services, I received excellent support from David to assist with the migration. Very impressive.
You guys really nailed it with the tickets becoming disputes. Really clever. As far as I know, not a single Help Desk app has this feature and it is exactly what I was looking for. I found you through specific search engines searches. I went through a dozen trials of big name Help Desk SaaS services and none of them supported sharing a ticket between two customers. Your niche market is not limited to gaming sites, but more importantly to e-commerce marketplaces like myself where you can easily have daily disputes between buyers and sellers. I am glad I found your company and will sure stick around for along time to come.
I have been using phpcart up till a while ago, because it is no longer being supported. I can tell you your cart software beats the hell out of theirs.
I'm glad I decided to purchase this script. Maian Support is light and easy to install. The structure was clear, logical and effective. David has obviously put a lot of thought and expertise into designing it. The main benefits came from our colleagues and our management team sending in their support requests, receiving individual feedback and interacting with my IT team flawlessly. Thank you David for a almost perfect product at a reasonable price! You are indeed a maverick
I really love your software! So smooth and essential, it is exactly what I need!!!
West Norfolk Radio have recently purchased Maian Music to provide independent artists another outlet to sell music.
The Program was easy to load onto our server without professional help, although we did have a problem of our own making.
We contacted MS World and David had this sorted within hours. We are still testing the program before it goes live and are very impressed with its performance.
I've worked with a multitude of bulk email programs over the past 6 years and they all have their pros and cons. There didn't seem to be one that could do it all for me and some are so convoluted I just never got started or I spent loads of hours setting them up only to find out I needed to buy something before I could send 1000's of emails.
Maian Responder is self-hosted, feature packed yet simple to use and once you have installed and setup the system (which is very easy) you can fire away emails without worrying about escalating costs or email limits. Obviously, managing your own reputation carefully is a prerequisite but any legitimate email sender will understand this and not expect software to compensate for reckless email spamming.
Used in conjunction with Amazon's SES as your SMTP you can happily send 2000 emails a day (for FREE) without worrying about a thing.
If you are sick of hunting for a decent self-hosted option, buy Maian Responder and start marketing instead of cobbling together bad solutions.
The wait is over. If you have been using Maian Cart V1 in the past for a simple online shopping cart, V2 is a must to upgrade. Be amazed with cool new features that no other free online shopping cart scripts have to offer. I was fortunate to be one of the beta testers for this version & I must say, the developer really took the time to code this script with the end users in mind.
After trying numerous free support ticket programs, I came across Maian Support. Compared to the rest that I tried this one not only looks more professional but it works more professional than the others. After two short days trying the free version I immediately purchased the full version. I especially like how the frequently asked question section is integrated into the program.
Ken Jarvis Photography
http://kenjarvisphotography.ca
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Posted on: 9 Mar 2026
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Posted on: 22 Feb 2026
We have been online now for over 25 years. We were formerly Maian Script World, but in 2021 rebranded as Maian Media. We try to provide useful self hosted website solutions. We hope you like our work.
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