It is complete, easy to use, and is designed for simplicity. It offers features we won't use but it is nice they are there for future needs. The walk through was simple and installation went perfectly. Thanks for a great system that just pretty much dropped in place with our sites needs fulfilled.

Robert Turner

David made a excellent script, congratulation for all your work! Very easy to use, great and fast support, templates are very easy to use, css file very well structured. Help files are very usefull and easy to understand.

African Art Style

After trying numerous free support ticket programs, I came across Maian Support. Compared to the rest that I tried this one not only looks more professional but it works more professional than the others. After two short days trying the free version I immediately purchased the full version. I especially like how the frequently asked question section is integrated into the program.

Ken Jarvis Photography
http://kenjarvisphotography.ca

Ken Jarvis

This is software like it`s meant to be: simple, completely bug free, intuitive and completely customisable. If Microsoft products worked as well as this, they`d be a huge multinational company! And the prompt, helpful service is the icing on the cake.

Matt Young - meditationmp3s.com

I tried too many Support Systems until I meet with David. I am a programmer too, also a PHP Developer. I wanted a Responsive, Secure, Simple but Powerful system. And I found it with the Maian Support system. It's easy to install and fun to use! Also as a developer I can say that the system is secure and getting updates frequently. If you have a small business or a big company, use it without any hesitation!

Evrim Altay K

You guys really nailed it with the tickets becoming disputes. Really clever. As far as I know, not a single Help Desk app has this feature and it is exactly what I was looking for. I found you through specific search engines searches. I went through a dozen trials of big name Help Desk SaaS services and none of them supported sharing a ticket between two customers. Your niche market is not limited to gaming sites, but more importantly to e-commerce marketplaces like myself where you can easily have daily disputes between buyers and sellers. I am glad I found your company and will sure stick around for along time to come.

Hamada

I want you to know that this is what I have been looking for over the past year ... the strongest value, right now, is that the app has functionality to connect particular fields to one or more departments. EXCELLENT!!!!!!

Michael Pietrzak

Great script.... thank you!

Interworld

Over the past year-and-a-half I've been actively looking for a free or reasonably priced self-hosted autoresponder solution. I came across many... from free to paid, from Wordpress plugins to self-installed scripts. They were either too expensive for my tastes, quite buggy or flat out did not perform in a reliable manner. Eventually, I somehow stumbled across Maian Responder.

This self-hosted autoresponder installs in a straight forward manner and has an easy to use front-end interface. Functionally simple without too many bells and whistles and it works fantastic. In addition, David's support is second to none.

Jerry Higgins

I just wanted to say thank you for writing such a great, clear piece of software! Fantastic work - really functional, clear, organised.

Andrew Cain