Fantastic software, integrates perfectly with our systems for customer license creation

Peter Reid

You guys really nailed it with the tickets becoming disputes. Really clever. As far as I know, not a single Help Desk app has this feature and it is exactly what I was looking for. I found you through specific search engines searches. I went through a dozen trials of big name Help Desk SaaS services and none of them supported sharing a ticket between two customers. Your niche market is not limited to gaming sites, but more importantly to e-commerce marketplaces like myself where you can easily have daily disputes between buyers and sellers. I am glad I found your company and will sure stick around for along time to come.

Hamada

Maian Music software is most excellent. Thank you David! As a coder myself, I am totally impressed with the professional quality of the design of this software. I want to express my appreciation for your efforts for putting this Maian Music package out there as a free tool for aspiring digital media sellers.

Stuart de Usoz. Recording artist/Web Developer, Barcelona, Spain

Thank you so very much for the best helpdesk program available. The responsive design is the main reason I chose this one, and loving the simplicity of working it.

BurkeKnight

I've worked with a multitude of bulk email programs over the past 6 years and they all have their pros and cons. There didn't seem to be one that could do it all for me and some are so convoluted I just never got started or I spent loads of hours setting them up only to find out I needed to buy something before I could send 1000's of emails.

Maian Responder is self-hosted, feature packed yet simple to use and once you have installed and setup the system (which is very easy) you can fire away emails without worrying about escalating costs or email limits. Obviously, managing your own reputation carefully is a prerequisite but any legitimate email sender will understand this and not expect software to compensate for reckless email spamming.

Used in conjunction with Amazon's SES as your SMTP you can happily send 2000 emails a day (for FREE) without worrying about a thing.

If you are sick of hunting for a decent self-hosted option, buy Maian Responder and start marketing instead of cobbling together bad solutions.

Julio Graham (Managing Director - Olive Professional Services Ltd)

I just wanted to share a quick note and let you know that you guys do a really good job. I'm glad I decided to buy your software . It's really great how easy your websites are to update and manage. I never have any problems learning it at all.

My new site is so much faster and easier to work with.

Now it's almost like having a designer right here with me. I just choose the page, make the change and click save. It's so simple.

Thanks, guys!

Muhammed Ziad Cassim

David made a excellent script, congratulation for all your work! Very easy to use, great and fast support, templates are very easy to use, css file very well structured. Help files are very usefull and easy to understand.

African Art Style

I like the product as it is easy to use and have most of the functions needed for a responder

Mr D

As a small business owner running a Web Design, Development and Management website we need to have a reliable and efficient ticketing support system. I have been using Maian Support on various sites for many years now. There are not very many decent ticketing systems that do what it says it does these days. Maian Support does everything it says it does and a free version is also available which is perfect so anyone can use. However, we purchased the system a long time ago and it was the best business decision we ever made.

The support and help given by David is always speedy, polite and professional. I have had to make contact several times and nothing is ever too small or too big to help with. As a small business owner I would like to fully recommend the Maian Support system for anyone needing a support system. Thank you to David for all his work and continued help over the years since purchasing this system.

Zac Drayson, Hydra Web Services, Founder & CEO

Easy to use, this is exactly what ionCube users have been missing, thank you

Pauline Lau