I tried too many Support Systems until I meet with David. I am a programmer too, also a PHP Developer. I wanted a Responsive, Secure, Simple but Powerful system. And I found it with the Maian Support system. It's easy to install and fun to use! Also as a developer I can say that the system is secure and getting updates frequently. If you have a small business or a big company, use it without any hesitation!
Wonderful script. SO glad I found it. Very powerful.
I've worked with a multitude of bulk email programs over the past 6 years and they all have their pros and cons. There didn't seem to be one that could do it all for me and some are so convoluted I just never got started or I spent loads of hours setting them up only to find out I needed to buy something before I could send 1000's of emails.
Maian Responder is self-hosted, feature packed yet simple to use and once you have installed and setup the system (which is very easy) you can fire away emails without worrying about escalating costs or email limits. Obviously, managing your own reputation carefully is a prerequisite but any legitimate email sender will understand this and not expect software to compensate for reckless email spamming.
Used in conjunction with Amazon's SES as your SMTP you can happily send 2000 emails a day (for FREE) without worrying about a thing.
If you are sick of hunting for a decent self-hosted option, buy Maian Responder and start marketing instead of cobbling together bad solutions.
Easy to use, this is exactly what ionCube users have been missing, thank you
After trying numerous free support ticket programs, I came across Maian Support. Compared to the rest that I tried this one not only looks more professional but it works more professional than the others. After two short days trying the free version I immediately purchased the full version. I especially like how the frequently asked question section is integrated into the program.
Ken Jarvis Photography
http://kenjarvisphotography.ca
Maian Cart is the best cart I've used so far (I've used X-Cart, Interspire 6, and many "free" scripts)
As a small business owner running a Web Design, Development and Management website we need to have a reliable and efficient ticketing support system. I have been using Maian Support on various sites for many years now. There are not very many decent ticketing systems that do what it says it does these days. Maian Support does everything it says it does and a free version is also available which is perfect so anyone can use. However, we purchased the system a long time ago and it was the best business decision we ever made.
The support and help given by David is always speedy, polite and professional. I have had to make contact several times and nothing is ever too small or too big to help with. As a small business owner I would like to fully recommend the Maian Support system for anyone needing a support system. Thank you to David for all his work and continued help over the years since purchasing this system.
I have been using MAIAN PAL for a good few months now and I never regretted downloading it. It is a doddle to install, extremely lightweight so it hardly eats up any of your resources and using it is a real joy.
MAIAN PAL is extremely user-friendly and intuitive for the user and admin alike, hardly any problem finding your way around in the program, while adding, removing or editing anything in your shop couldn't be simpler.
MAIAN PAL could easily compete with the much bigger, much more bloated and much more expensive (you can get MAIAN PAL for free) shopping scripts out there, the scripts that are full of bells and whistles many of us will most likely never even use.
If you are looking for a quickly installed, easy to use and easy to maintain script, then MAIAN PAL is definitely for you.
You guys really nailed it with the tickets becoming disputes. Really clever. As far as I know, not a single Help Desk app has this feature and it is exactly what I was looking for. I found you through specific search engines searches. I went through a dozen trials of big name Help Desk SaaS services and none of them supported sharing a ticket between two customers. Your niche market is not limited to gaming sites, but more importantly to e-commerce marketplaces like myself where you can easily have daily disputes between buyers and sellers. I am glad I found your company and will sure stick around for along time to come.
After a few weeks of searching the web for a email auto responder provider I came across the Maian Responder. The website is very clean and professional in its appearance and was easy to get the information I was after.
The website offered a "Free" trail and stated that version 2 was due out in the next few weeks, so with nothing to loose I downloaded it.
I opened up the files and read the information on how to install it, well what can I say, the script is so easy to install it almost falls over itself trying to help you, it is so easy, within 10 minutes of downloading the files the responder was running on my wife's domain. After logging into the admin control panel and a few clicks I had my first email auto responder up an running, so easy and worked right out the box.
I did have one little issue so I emailed support, within 10 minutes, I had a response from the owner/developer who explained that I had not completed a task prior to the install, so it was nothing wrong with the software just me being eager !!
After several days version 2 of the software was released so I attempted the upgrade, this also was very easy to do. After upgrading the software and testing I decided to buy the software not only for my wife's domain. I can honestly say that the install was just as easy on my second domain and the licencing too was very straight forward. I cannot recommend this software highly enough.
Well done to the developer and I trust more software will be developed over the coming years.
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Posted on: 17 Jul 2026
Posted on: 11 Apr 2026
Posted on: 11 Apr 2026
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