I am a complete newbie to php ticket support applications....it is not part of my job and I am not even a programmer. So when my partners told me to get a ticket support system up and running, with a "just make it happen" attitude, I was a bit overwhelmed.
Lucky for me I stumbled onto Maian Support and found David Ian Bennett. I do not know if Maian is a good support system or not, it does not really matter.
What I do know is that David offers the best support and services I have ever received. I have asked him endless questions (some of them really stupid) and he never gives up....his patience is endless.
I do not know David, we have never met and I have never spoken to him on the phone. For me, David is just a guy who really does give you "a helping hand" when you need it.
Kudos to you David, you deserve it!
I was using ZenCart before I tried Maian, and there really is no comparison. This is soooo slick, it really does everything and more than I could have hoped for, and with such simplicity.
I really love your support script in terms of its simplicity, ease of use, and features. Thanks for developing a fantastic product that has great value for money
I have been developing web sites since the 90s. I have several of your scripts and decided it's time to send you a testimonial which I feel you rightly deserve.
Like all your other scripts that I have the pleasure of owning and using, your support script is the same quality as your other scripts, right from the same ease of installation, the same intuitive design, right up to the same ease of use, and you keep them updated, you certainly have a talent for this.
I have so many other scripts from other programmers that are all so often missing features, never updated, etc., so please keep up this great work.
I use Maian Music and Maian Affiliate, they work in conjunction with each other and I have found them really helpful for me. The support is second to none. The free trial is a super idea to test out if any of the Maian software is suitable for your use. I purchased commercial licences for my Maian software, low cost, good value and I highly recommend the products and the company.
I like the product as it is easy to use and have most of the functions needed for a responder
I have recently downloaded and used your script maiancart and I'd like to say it's amazing! Exactly what I'm looking for and what I need.
I have really respected the Maian Help Desk system after one of our IT staff researched and recommended it in 2015. We have been using it ever since, but recently needed to upgrade from 3.6. Now I have the feel for the 4.1 after setting it up on one help desk and it is a complete WOW.
It works beautifully. Thank you Sir for creating, maintaining, and updating this beautiful software.
After trying numerous free support ticket programs, I came across Maian Support. Compared to the rest that I tried this one not only looks more professional but it works more professional than the others. After two short days trying the free version I immediately purchased the full version. I especially like how the frequently asked question section is integrated into the program.
Ken Jarvis Photography
http://kenjarvisphotography.ca
I would firstly like to thank you on the time and effort spent on this product. I think it is awesome.
If you have a testimonial you would like to send us, please contact us.
Posted on: 11 Apr 2026
Posted on: 11 Apr 2026
Posted on: 21 Mar 2026
We have been online now for over 25 years. We were formerly Maian Script World, but in 2021 rebranded as Maian Media. We try to provide useful self hosted website solutions. We hope you like our work.
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