After a few weeks of searching the web for a email auto responder provider I came across the Maian Responder. The website is very clean and professional in its appearance and was easy to get the information I was after.

The website offered a "Free" trail and stated that version 2 was due out in the next few weeks, so with nothing to loose I downloaded it.

I opened up the files and read the information on how to install it, well what can I say, the script is so easy to install it almost falls over itself trying to help you, it is so easy, within 10 minutes of downloading the files the responder was running on my wife's domain. After logging into the admin control panel and a few clicks I had my first email auto responder up an running, so easy and worked right out the box.

I did have one little issue so I emailed support, within 10 minutes, I had a response from the owner/developer who explained that I had not completed a task prior to the install, so it was nothing wrong with the software just me being eager !!

After several days version 2 of the software was released so I attempted the upgrade, this also was very easy to do. After upgrading the software and testing I decided to buy the software not only for my wife's domain. I can honestly say that the install was just as easy on my second domain and the licencing too was very straight forward. I cannot recommend this software highly enough.

Well done to the developer and I trust more software will be developed over the coming years.

Simon Hughes

I tried too many Support Systems until I meet with David. I am a programmer too, also a PHP Developer. I wanted a Responsive, Secure, Simple but Powerful system. And I found it with the Maian Support system. It's easy to install and fun to use! Also as a developer I can say that the system is secure and getting updates frequently. If you have a small business or a big company, use it without any hesitation!

Evrim Altay K

I have been always looking for a decent helpdesk for my URL shortener websites. I don't make money off these websites, so I couldn't afford to pay for SaaS helpdesks. I found Maian Support while I was trying out all the available helpdesk software out there. David replied to all my presale questions in a timely manner. I also see that he implemented a suggestion of mine, this makes me one step closer to buying the helpdesk. I finally bought it during promotional period (very thankful)! I like that Maian Support being a one-time payment licence (very suitable for personal use).

The installation process is a breeze (I love manual installation rather than Softaculous way). I also love the fact that it sports a responsive design and this makes it really neat regardless of different device screen sizes. The helpdesk just makes sense when using it as the useful functionalities and features are there. I use it with a free live chat software, they make a perfect combination. I do recommend this helpdesk!

PS

I just bought second license in a week! This script is very easy to use, and if you are a programmer, you can customize it in so many ways. I am very pleased with the auto generated code that you can copy and paste easily on your product site. The best thing that I've not seen in other script is, you can create multiple product in the script and use the code in multiple site. Keep up the good work and I hope I will see some great updates soon.

Fared, Lamanweb Solutions - https://www.lamanweb.com

The wait is over. If you have been using Maian Cart V1 in the past for a simple online shopping cart, V2 is a must to upgrade. Be amazed with cool new features that no other free online shopping cart scripts have to offer. I was fortunate to be one of the beta testers for this version & I must say, the developer really took the time to code this script with the end users in mind.

Duc Su

I am a complete newbie to php ticket support applications....it is not part of my job and I am not even a programmer. So when my partners told me to get a ticket support system up and running, with a "just make it happen" attitude, I was a bit overwhelmed.

Lucky for me I stumbled onto Maian Support and found David Ian Bennett. I do not know if Maian is a good support system or not, it does not really matter.

What I do know is that David offers the best support and services I have ever received. I have asked him endless questions (some of them really stupid) and he never gives up....his patience is endless.

I do not know David, we have never met and I have never spoken to him on the phone. For me, David is just a guy who really does give you "a helping hand" when you need it.

Kudos to you David, you deserve it!

Pakapaka (MaianMedia Forums)

I would firstly like to thank you on the time and effort spent on this product. I think it is awesome.

Alvern St Hilaire

I just wanted to say thank you for writing such a great, clear piece of software! Fantastic work - really functional, clear, organised.

Andrew Cain

After trying numerous free support ticket programs, I came across Maian Support. Compared to the rest that I tried this one not only looks more professional but it works more professional than the others. After two short days trying the free version I immediately purchased the full version. I especially like how the frequently asked question section is integrated into the program.

Ken Jarvis Photography
http://kenjarvisphotography.ca

Ken Jarvis

I chose Maian Support for its clean and responsive UI. It was a snap to install and the personal support is excellent.

Janet Jansen