You guys really nailed it with the tickets becoming disputes. Really clever. As far as I know, not a single Help Desk app has this feature and it is exactly what I was looking for. I found you through specific search engines searches. I went through a dozen trials of big name Help Desk SaaS services and none of them supported sharing a ticket between two customers. Your niche market is not limited to gaming sites, but more importantly to e-commerce marketplaces like myself where you can easily have daily disputes between buyers and sellers. I am glad I found your company and will sure stick around for along time to come.

Hamada

I have been using both Maian Event and Maian Cart for a long time now and they both works like a charm. The best things with Maian Media is the outstanding service that is given to the user of the programs. If you want to change a little bit of code to fit your special needs, or having some questions about setting the program up, they are always there to help you out! Highly recommended!

Lasse Svenssson / Sweden

I have really respected the Maian Help Desk system after one of our IT staff researched and recommended it in 2015. We have been using it ever since, but recently needed to upgrade from 3.6. Now I have the feel for the 4.1 after setting it up on one help desk and it is a complete WOW.

It works beautifully. Thank you Sir for creating, maintaining, and updating this beautiful software.

Vassil Loutchev, Bulgarian Pharmaceutical Group Ltd

I want you to know that this is what I have been looking for over the past year ... the strongest value, right now, is that the app has functionality to connect particular fields to one or more departments. EXCELLENT!!!!!!

Michael Pietrzak

I tried too many Support Systems until I meet with David. I am a programmer too, also a PHP Developer. I wanted a Responsive, Secure, Simple but Powerful system. And I found it with the Maian Support system. It's easy to install and fun to use! Also as a developer I can say that the system is secure and getting updates frequently. If you have a small business or a big company, use it without any hesitation!

Evrim Altay K

Maian Greetings has always been a favourite of mine and the first Maian script I ever used. I have been using it since about the first ever version and I loved it then, well, I love it even more now.

It is even more intuitive and user-friendly than it was then, and the possibilities are even greater now (eg. the ability to add cards in the shape of Youtube films).

I would say, keep going, keep up the good work

Frankie Deschacht

So far I really like everything you guys did with this program - very clean UI and it has all the features I was looking for. I'm very excited to be able to use this for my coming up ad campaigns

Alexa DeVoe

The wait is over. If you have been using Maian Cart V1 in the past for a simple online shopping cart, V2 is a must to upgrade. Be amazed with cool new features that no other free online shopping cart scripts have to offer. I was fortunate to be one of the beta testers for this version & I must say, the developer really took the time to code this script with the end users in mind.

Duc Su

Wonderful script. SO glad I found it. Very powerful.

John Eric Booth

I just wanted to say thank you for writing such a great, clear piece of software! Fantastic work - really functional, clear, organised.

Andrew Cain