After trying numerous free support ticket programs, I came across Maian Support. Compared to the rest that I tried this one not only looks more professional but it works more professional than the others. After two short days trying the free version I immediately purchased the full version. I especially like how the frequently asked question section is integrated into the program.

Ken Jarvis Photography
http://kenjarvisphotography.ca

Ken Jarvis

It was very easy to install and no bugs l have seen so far and l personally love it, especially how support keeps in touch.

For the price l bought it for, it is worthy far much more than scripts that are sold for $250 or so.

So keep up the good work and developing it.

Crispen

Maian Cube is a product we have been looking for in the past months. The features of Maian Cube enable us to empower our resellers to manage the license yet we still have the control.

Mark Koh (Singapore)

Just downloaded the free support ticket program and have immediately bought the paid version. This program is simple to install and fantastic to use. Just wanted to say thankyou to you. I had previously tried a few other programs which I ended up throwing away as being too complicated or a drastic overkill.

Yours is so simple and does everything needed to run my business online.

Stephen Jones

I have been using phpcart up till a while ago, because it is no longer being supported. I can tell you your cart software beats the hell out of theirs.

David (Lebanon)

As a small business owner running a Web Design, Development and Management website we need to have a reliable and efficient ticketing support system. I have been using Maian Support on various sites for many years now. There are not very many decent ticketing systems that do what it says it does these days. Maian Support does everything it says it does and a free version is also available which is perfect so anyone can use. However, we purchased the system a long time ago and it was the best business decision we ever made.

The support and help given by David is always speedy, polite and professional. I have had to make contact several times and nothing is ever too small or too big to help with. As a small business owner I would like to fully recommend the Maian Support system for anyone needing a support system. Thank you to David for all his work and continued help over the years since purchasing this system.

Zac Drayson, Hydra Web Services, Founder & CEO

I have been using MAIAN PAL for a good few months now and I never regretted downloading it. It is a doddle to install, extremely lightweight so it hardly eats up any of your resources and using it is a real joy.

MAIAN PAL is extremely user-friendly and intuitive for the user and admin alike, hardly any problem finding your way around in the program, while adding, removing or editing anything in your shop couldn't be simpler.

MAIAN PAL could easily compete with the much bigger, much more bloated and much more expensive (you can get MAIAN PAL for free) shopping scripts out there, the scripts that are full of bells and whistles many of us will most likely never even use.

If you are looking for a quickly installed, easy to use and easy to maintain script, then MAIAN PAL is definitely for you.

Frankie / Webmaster / https://www.vlaanderen-flanders.org.uk

I really love your software! So smooth and essential, it is exactly what I need!!!

Jessica Olmi

Maian Guardian is a great product and it will definitely work well.

Alexander Belonosov (Source Guardian Customer Support)

You guys really nailed it with the tickets becoming disputes. Really clever. As far as I know, not a single Help Desk app has this feature and it is exactly what I was looking for. I found you through specific search engines searches. I went through a dozen trials of big name Help Desk SaaS services and none of them supported sharing a ticket between two customers. Your niche market is not limited to gaming sites, but more importantly to e-commerce marketplaces like myself where you can easily have daily disputes between buyers and sellers. I am glad I found your company and will sure stick around for along time to come.

Hamada