I use Maian Music and Maian Affiliate, they work in conjunction with each other and I have found them really helpful for me. The support is second to none. The free trial is a super idea to test out if any of the Maian software is suitable for your use. I purchased commercial licences for my Maian software, low cost, good value and I highly recommend the products and the company.

Denis Steer

I want you to know that this is what I have been looking for over the past year ... the strongest value, right now, is that the app has functionality to connect particular fields to one or more departments. EXCELLENT!!!!!!

Michael Pietrzak

I just wanted to let you know that I`ve been showing off the Support tool to senior managers in the charity I work for. They are very impressed with it. They liked its simplicity and how clean it looked and simple to use. So I thought I should share their positiveness with your brilliant work, at a sensible price, which I believe will make a big difference to the way this little charity will manage a number of issues it has, so thank you.

Mike Foston

I chose Maian Support for its clean and responsive UI. It was a snap to install and the personal support is excellent.

Janet Jansen

I'm glad I decided to purchase this script. Maian Support is light and easy to install. The structure was clear, logical and effective. David has obviously put a lot of thought and expertise into designing it. The main benefits came from our colleagues and our management team sending in their support requests, receiving individual feedback and interacting with my IT team flawlessly. Thank you David for a almost perfect product at a reasonable price! You are indeed a maverick

Gopalakrishnan Nair, IT Manager, EMRAIL SDN BHD, www.emrail.com.my

Thank you for your prompt response, makes me feel even better about deciding on this help desk.

Christopher R. Soltys

I`m very happy after testing that we will have such a fine system to serve some of our communication needs. Very well thought out and effective system.

Vassil Loutchev

I have been always looking for a decent helpdesk for my URL shortener websites. I don't make money off these websites, so I couldn't afford to pay for SaaS helpdesks. I found Maian Support while I was trying out all the available helpdesk software out there. David replied to all my presale questions in a timely manner. I also see that he implemented a suggestion of mine, this makes me one step closer to buying the helpdesk. I finally bought it during promotional period (very thankful)! I like that Maian Support being a one-time payment licence (very suitable for personal use).

The installation process is a breeze (I love manual installation rather than Softaculous way). I also love the fact that it sports a responsive design and this makes it really neat regardless of different device screen sizes. The helpdesk just makes sense when using it as the useful functionalities and features are there. I use it with a free live chat software, they make a perfect combination. I do recommend this helpdesk!

PS

You guys really nailed it with the tickets becoming disputes. Really clever. As far as I know, not a single Help Desk app has this feature and it is exactly what I was looking for. I found you through specific search engines searches. I went through a dozen trials of big name Help Desk SaaS services and none of them supported sharing a ticket between two customers. Your niche market is not limited to gaming sites, but more importantly to e-commerce marketplaces like myself where you can easily have daily disputes between buyers and sellers. I am glad I found your company and will sure stick around for along time to come.

Hamada

I really love your support script in terms of its simplicity, ease of use, and features. Thanks for developing a fantastic product that has great value for money

Francis Javier